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Social Spotlight with Regan Smith

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Each week, I ask a member of the racing community to shed some light on their social media usage. Up this week: Regan Smith, who is running a partial schedule in the Camping World Truck Series this season.

You’ve been on Twitter for a long time. But did you ever have a MySpace page before that?

Admittedly, I did not have a MySpace page. I do still have an AOL email account, though, and I feel that thing’s gonna be valuable at some point as (AOL Instant) Messenger just went away. They’re actually going to come to me and that thing is gonna be the modern-day antique. If somebody wants that email, we can trade that as an antique.

Wait, is it not just an email address that you have but one you actually use? Do you give that out to people?

I’m slowly trying to use my me.com account more, but I can say that within the past week, I have given that address out, yes.

Oh my God. I don’t think you should have admitted that. That’s embarrassing.

I don’t hold nothing back, man! Come on, I’m not scared.

That is something I want to talk about, because I feel like earlier in your driving career, there were times where you felt like, “I can’t be this outspoken.” And I see you on social media now, you’re one of the first people to put your opinions out there. Like the Martinsville situation, you’re live-tweeting and analyzing the race, saying “This is what should happen, this is what they should do, this is what this means.” When did you start to feel more comfortable with being so opinionated in a public manner?

I don’t know when that really changed. It started changing a little bit during the (JR Motorsports) days for me. But it took until then to even remotely feel comfortable with that. And then even then, I didn’t fully understand how to be opinionated.

The one thing I couldn’t handle was the backlash when people didn’t agree with you or they got mad at you. I used the block button a lot — and I still use it a lot now — but I couldn’t absorb that very well. And I started to learn how to sort of absorb that.

Last year, after my JRM time, I started doing a lot more of the TV stuff and doing a lot more on (FS1’s) Race Hub and different shows like that. And you have to give an opinion there, and a lot of that is off the cusp. We might talk about what we’re going to say on the show before we do it, but then when you do it live on the show, it’s completely unrehearsed and basically, “This is what I’m thinking,” in the (spur) of the moment and you’re basing it off what someone else is saying and how you’re going to make your point based on that.

I like the sport, I love this sport and I care about it. It’s almost to the point where we’ve been so PC for so long — drivers, anybody down the list — that we’ve forgotten how to not be PC. It’s kind of been refreshing to not have to be PC after a long time and be able to say what I want to say and say what I’m thinking. And if I’m wrong, I’ll tell you I’m wrong. I’ll admit to it and say, “Hey, I was wrong about this.” And if I’m right, then I will make sure I tell you I was right and stuff that in your face, too. (Smiles)

So how do people in the NASCAR world get drivers to not be PC? Because you can see some of these younger guys coming up, they don’t want to say anything controversial.

You bring up a good point. So the younger guys coming up right now, they don’t want to say anything controversial, they don’t want to do anything that’s gonna shake the apple cart and cause them any trouble. We lost an entire generation already, in my eyes, because of that.

We all watched those guys (like Jimmie Johnson and Jeff Gordon) — myself included — and we saw how to they act with sponsors and we saw how important that was and the sponsors were really driving the sport back then. And they still are right now — don’t get me wrong — but naturally we’re seeing some declining numbers. That’s an obvious thing to point out at the moment, is teams are really scrambling on how to figure out new ways to market and have more partners.

As that happened, we lost an era of drivers who said, “This is how we have to act.” Do you know how hard it is? If you’re brought up through a sport, through a business industry and this is how you’re taught to act, and then (try to) flip a switch overnight and act a different way and say, “Hey, show your personality. Hey, be yourself. Go out there and let people know how you act when the cameras are off and the mic’s not in your face and when you’re sitting with buddies from high school, just hanging out around the campfire.” Like that’s almost impossible.

So kind of tying in to this new generation, these guys have an opportunity. I think you kind of see a mix of Ryan Blaney at times, he shows his personality — and he has an absolutely incredible personality — but there are also times where he doesn’t show it and to where he’s kind of muted up a little bit and kind of just tries to be a little bit polished. Chase Elliott feels like he’s very polished in terms of a driver. And I can keep on going down the list. Bubba Wallace, he’s got a lot of personality. He shows that through social media, but even Bubba, they still have to answer to their partners and to their sponsors.

I don’t think we’re ever going to get away from drivers having to be polished to a certain extent because of the fact we have to have partners to get race cars to go around the racetrack. That’s just the fact of what we do. But what I would love to see happen, and I think Monster in my opinion has really helped us out, is kind of letting these guys open back up just a little bit. Kurt Busch, I mean he says what he’s thinking. Dale Jr. — given he’s retiring this year, and that might be the best thing that’s ever happened, because he’s just letting it go. That’s what we need, and he’s in a different situation, he can get away with that more than other guys.

But I’m concerned that we need to get those guys to show off their personalities so we can learn the personalities. In order to do that, we can’t be handcuffed by the partners that are on the race cars. The partners on the race cars have to buy into it and have to allow it to happen.

Obviously that’s probably one of the biggest reasons why these guys don’t speak out, is because of the sponsor element — they’re afraid to piss off their sponsors, lose their sponsors. But you touched on something else that I think: They don’t like the backlash, when fans get mad at them, fans boo them or disagree with them, yell at them on social media. You mentioned earlier that you’ve learned how to absorb some of that criticism better. So how do you do that? What’s your secret aside from just blocking people?

I think I probably blocked most of them that say anything bad so I don’t see it anymore. (Laughs) All the ones that are left just agree with me.

In all seriousness, since I’m not driving anymore — well, I shouldn’t say not driving, but I’m not driving full time in anything currently — it’s easier to accept (the Twitter arguments). Some of the stuff’s nasty. It’s just pure nastiness out there. You’ve gotta understand that on social media.

The ones I like are the ones that give an opinion, they’re not nasty about it, and they can put me in my place. I’m fine with that, or I can fire back. Those are the ones that I enjoy, so I’ve kind of learned to read those ones and give those ones credit. And if I’m gonna say something back to somebody, say something back to somebody that’s doing it in a way that I would do it, and that’s respectfully.

Outside of that, I think it just comes with time and maybe understanding the social media side of things. I mean, everybody within this business for the most part wants to be liked by not only their peers, but other people on the outside, the people watching, the fans, the folks that are buying the tickets to come see us do what we do. So you’ve got to be conscious of that and I guess everybody just at certain stages in their career finds different ways to handle it. My tolerance has gone up for it, and who knows? I might go unblock some people after this and really see what happens.

So it sounds like Twitter and Instagram are you main forms of social media. Do you use any other forms?

Well I’ve got my Twitter linked to my Facebook, as is my Instagram. I’m liking Instagram right now. I’m really into that, but the problem for me is that I don’t have as many people on Instagram. Instagram is more putting pictures out there and videos, and I haven’t quite figured out the videos aspect of it yet, how to make them look good. I always feel like I look cheesy and corny when I do them. That’s just human instinct, where you’re like, “That’s just cheesy and corny” and then I’ll watch somebody that’s really good at it. Like Lewis Hamilton — I think is one of the best of it, like, “Wow, he just looks cool at everything he’s doing.” Which he probably is just cool at everything he’s doing. That’s just his personality.

But I really enjoy Instagram. And Twitter’s always gonna be there — well, five years from now it might not be there. But Twitter for me is the quickest one to just pop off something and say it, just get it out there right away. Those are really the only ones I mess with. I don’t even look at the Facebook. I don’t have a personal Facebook account, believe it or not. I literally don’t have one other than the one that’s linked to my racing thing.

So Snapchat’s not a thing for you?

I’ve tried it and I know that the kids now, they keep saying, “Oh you’re on Twitter? Nobody gets on Twitter anymore. Everybody uses Instagram and Snapchat.” Well, I just don’t get Snapchat. I have tried, I have used it some, and I know everybody says how great it is. I don’t get it.

What don’t you get about it?

I just don’t get what’s so good about something that’s there and then it’s gone. It’s hard enough for me to look at my phone and remember to video something that I think is really cool. And it’s even harder if I’m going to video one quick snip and send it to one person or two people or pick and choose who I’m gonna send it to or send it out to everybody. Like it’s a lot of work almost, and I guess to Instagram’s credit, the one thing I like about that is, it’s just a little more natural for me.

You have two young kids and eventually they’re going to grow up in a social media age. Have you thought at all about how you’re going to handle your kids being on social media eventually?

I’m gonna build lead walls in my house that block everything out and therefore if they get on the Internet, I’m gonna dictate it. I’m gonna be the dictator of my house, and that’s how it’s just gonna have to be. (Laughs)

I mean, I joke about that. You’re not gonna avoid that. Kids are going grow up and watch computers. My wife’s brothers are younger than me — like 10, 12 years younger than me — and they grew up more in that computer era moreso than me. They spend a lot of time on their computers, they both work in the computer industry, and the things that they’re saying, the conversations that I have with them, I can’t even being to understand. And I’m afraid that it’s going to be the same with my kids, that the things they’re gonna see and know and understand, I’m not going to have a way to fully comprehend that and it’s not going to make sense to me necessarily.

With that said, I’ll pay attention to what they’re doing and pay attention to the places and the things they’re doing online without being too much of an invasive parent, if you want to call it that. And I think as a parent, it’s important to teach them right from wrong, and if I do my job teaching them right from wrong, they’re going to do the right things on social media and try to not let them make a fool out of themselves when they’re on there at some point or another. Don’t do something that you’re gonna regret five years from now. And I try.

This also a challenge for parents right now: When you post a picture of your kid on social media, it’s still gonna be there in 10 or 15 years from now. Someone’s going to be able to find that. So you want to be a little cautious about that. It’s not like a family photo album,  like “Oh little Timmy’s in the bathtub, it’s so cute, haha, it’s funny.” Well if little Timmy’s in the bathtub and 100,000 people can see him and they can have access to that same picture you just popped up there, what’s going to happen when little Timmy is 18 years old and he realizes that picture is still floating around there? So you’ve gotta be a little conscious of that stuff. I try to be conscious of it, but at the same time, I’m gonna brag a little bit and say I have two damn cute kids, so I like showing them off.

Thursday races don’t suck at all ????????

A post shared by Regan Smith (@regansmith) on

Some day, if I have kids, they’re going to look at my accounts and tweets. I’m thinking some of the tweets I have now, I don’t want my kids to see that. I get mad about something on social media and if they’re a teenager, they’re going be like, “Dad, why did you say this about this race?” You can search tweets and things like that. Do you ever worry about your kids coming across something you’ve said online some day?

I try not to say anything that I’m gonna regret later. Sometimes you’ll pop off of your mouth and just put something out there quick, and there’s that rare occasion where I’ll go back and delete something and then I’m gonna have to delete it on this account and that account and then that account and then I know it’s still out there.

Other times, I’ll sit there and type something and I’ll read it and then I’ll delete it, then I’ll type something else. Like if I put everything that I typed out there, then I would have a problem with that. I don’t think I put too much out there that I’m not willing to answer for later or down the road, but I’m sure there’s going be questions. And to your point, it’s something I think about every day: How do I answer to them? What do I say to them if they ask me this question about this or about that?

I guess the other way I handle it is I’ll hand my phone to somebody sitting next to me. I do this more than anything if I’m using my phone for whatever social media it is — whether it’s my wife or a friend or whoever’s close by — I’ll say, “Hey, read this. Does this make sense?” or “Hey, read this. Is this funny?” So I’ll try and screen them before I put them out there. Is this offensive? I think sometimes when you’re worried about, “Is this going piss this guy off or make this guy mad?” you also gotta take into account that this is somebody who’s my friend, so they’re going to understand that I’m giving them a hard time. They’re going to understand this is what I’m doing here. And I think that goes for most situations.

What is something NASCAR can do better on social media to have an impact with today’s audience that they desperately need to attract?

I think to answer that correctly, you have to think about where social media’s going to be five years from now and how invasive it’s going be. We’ve got to be less reactionary and be a little more ahead of the curve on a lot of things. I feel like a lot of the times we do something as a reaction of something else that’s happened — and we’ve gotten better about that stuff — but originality (is important).

And I’m guilty of this. I have a hard time being original on there, but there are some things that are very original. Some of the stuff Bubba’s been doing lately, I think, is very original and I’ll give him credit where credit’s due on that stuff. So finding new ways to be original.

Social media is evolving so quickly. I don’t wanna call it an organism, but it’s almost what it feels like as it’s evolving and changing by the day, and it’s tough to keep up with. You’ve got people, companies with hundreds of thousands of people working for them trying to keep up with it and even they can’t. So I wouldn’t necessarily expect us as an industry to keep up with it every day.

But just continuing to be fresh and new. What those fresh and new ideas are? I don’t know — how far do we want to take it? Do we want to be social media-ing while we’re in the race cars? I mean, maybe we need to. I think as a general guideline, I think the more we can get fans (engaged), the better it’s going to be. Whether that’s heart rate monitors in the race car, whether that’s letting them see tire pressures real time and letting them feel like they’re making the same decisions as a crew chief. There’s a section of the fanbase that would love that stuff. Then there’s a section of the fanbase that doesn’t care about that stuff, that just wants to be here for the event and it just so happens that there’s a race going on in the background, then that’s cool. If we can find ways through social media to kind of tailor to each of those individual groups, I think that would be good.

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Social Spotlight with Formula One’s Frank Arthofer

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Each week, I ask a member of the racing community to share their thoughts on social media. This week: Frank Arthofer, the global head of digital and new business for Formula One.

I noticed you came on board in June. As you get started here, what are some of the immediate challenges that you want to tackle, and what do you see as something you want to steer toward improvement?

As you know, and as our fans most importantly know, we’re not really engaged in making a big investment in the digital space to serve fans. I think our platform is a little bit dated in terms of F1.com and the F1 app. We have a team of — you wouldn’t believe it — less than five who are running all the content on our website and our app. We hasn’t participated in the fantasy gaming space at all.

So there is I think a lot of opportunity to deliver an experience to fans that makes us a core part of the way they interact with this sport and the digital space. That certainly exists on our own platforms, and even moreso probably on the social media space. So to me, that’s probably the biggest opportunity: Just investing to drive engagement and ensuring that when fans wake up every morning and Formula One is an important part of their life, that we’re a part of that life and we’re making it better.

So you come in and see these areas of need. Where do you even start? You don’t have huge staff and you don’t have all these things. What do you decide to tackle first?

I guess you sort of start with what your North Star is, which is I guess a strategy question. I’ve spent a dozen years in media tech, sports and entertainment, and for me, it’s going and looking at the big governing bodies who do this really well — the NBA is a great example — and kind of understanding what it is that makes them great.

Do they act as a media company and try to cover the sport somewhat independently as an example? Are they invested deeply in the platform and the technology side of the house to ensure that they’re personalizing and experience to fans, serving up the right content at the right time to the right people? So that’s kind of where we started. What are the people who do this best doing, and what are the common elements that we want to try and take and make exist in the Formula One world?

People in the F1 world, from what I understand, have gotten used to doing things a certain way for a long time. Did you meet any sort of resistance when you want to change this, or say “I’d like to do this, we want to improve this?”

Yes and no. I would say that all the incumbent staff who are in place in Formula One, almost to a man and woman has embraced changed in a material way. So internally, I think there has been very little resistance to it and, in fact, most of our best people have been waiting for this moment.

I think the challenge is in changing perceptions outside of Formula One, our relationship with teams and drivers. I think we’re slowly but surely working to build a more collaborative one. I think certain sponsors, probably in the old world of Formula One, wouldn’t have been interested in participating in the sport given some of the challenges in terms of the way it was operated. I think now it’s sort of moved to where actually we can be leading.

The brand is really strong and improving; we’re one of the most technologically sophisticated sports in the world, which really helps us given the way the market’s moving. So I think it’s more about the external educating process. And the most important of those constituents are the fans, and they too are rightly a little skeptical when we say, “Hey, we’re gonna invest in a big way in making great digital content.” Because we haven’t really done that for them at the league level — teams more so (have invested) than we have in some cases — for decades. But I think we’re cracking away at that foundation across the board.

In the NASCAR world, it seems like people are fans of certain drivers, but overall they’re fans of the sport. I don’t know how that compares to F1, but how do you present content to your audience with that in mind?

I think we’ve done a really good job building our foundations of being fun, being interesting, providing fans unique access on social. But I do think there are two things that make our sport unique and are both an opportunity and a challenge.

The first is the global nature. After the NBA, we have the second most fans of any annual global sporting event in the world. And if you take the U.S. out, we’re bigger than the NBA. So if you look at it through that lens, that’s a great opportunity — but it also means you need to be relevant to different tastes, different cultures around the world. And I think that’s something that we need to start to bring a little bit more to the way that we program and develop and deliver content on social.

The second piece is we have largely a very unique and exclusive rights position, particularly as it relates to what happens on the track, and we work closely with our broadcast partners to ensure that they have de facto exclusivity aside from us in most markets. I don’t think we’ve done a good enough job of taking advantage of that, frankly — that opportunity that exists from a video rights perspective. If we’re the only place aside from broadcast partners in the market where you can go and get great data around the race that’s live or get the official highlight at the end of the race that’s immediately available — which we are — I think that’s a really great unique selling proposition for fans. It’s a reason for us to be a part of their daily or weekly cadence with the sport, and we haven’t really elevated that enough. So I think that’s probably the second opportunity or challenge that we’re faced with.

I read your bio and it seems like you’ve done a lot in the OTT space, which is “Over the Top” streaming content. How do you see that evolving for the future? All of our habits are changing so rapidly.

Well certainly it’s obviously disrupting the media business in a material way, no more so than here in the U.S. as we sit in the Austin Grand Prix in the Haas tent. But I think for us as a sports right holder, it probably more than anything presents an opportunity, right? There’s more competition in the market for rights, which is a good thing. I think there’s more ways to reach fans through the Internet, which is a good thing, particularly in markets where cable TV isn’t as mature. And I think it presents an opportunity for us to go direct to consumer and build a subscription service that for our hardest-core fans who will always be the most important to us, super-serves them, and deepens their experience in relationship to the sport and with Formula One. (Note: F1 is planning to launch a subscription streaming service.)

Where is this all going? Are we even going to be watching TV as we know it in 10 or 15 years from now?

We’re getting into a philosophical conversation about the future of TV now. How much time do you have? (Smiles) Yeah. People will continue to watch TV. I think it’s an impossible question to answer because it’s so broad, right? Video viewing time is going up, so the value of premium video content will, in my mind, continue to grow. The ways people watch it, the devices on which they watch it, the ability for advertisers to reach consumers in the way that they’ve always done is going to change.

If you take advertising as an example, you’re gonna see more and more branded content on TV. It’s become the ad sales “soup of the day” from a digital content perspective. There’s not any big RFPs (requests for proposals) in the market nowadays that don’t come with some kind of branded content element that’s editorially authentic to the fan but also integrates the brand in a way that makes sense. You’re going to see that on TV, it’s not always going to be 15-to-30-second TV spots for two minutes every 10 minutes. And that’s the break in the content.

So we’ll see that in other spaces for sure, but I think it’s all sort of rooted in the notion that if you offer a premier piece of content, people are going to care about it and continue to watch it. Technology is unlocking more ways to consume it rather than disrupting that in a material way.

Do you have a sense for what kind of content F1 fans like? And I’m asking this from a place of pure ignorance. Are F1 fans in general more into the technical aspects of it, where they love the telemetry and the data? Do they want driver interviews? What does well for you guys?

So not all fans are the same, obviously, and I think it depends on what platform you’re on. Social, by nature, is going to be a broader platform, and you need to appeal to a wider set of tastes. Then your own platforms are, by nature, going to be a slightly smaller group of people as you’re further down the funnel. And as you go even further, the subscription products, you’re even further down the funnel and you have an even smaller audience base.

So I think the hardest-core fans that are the least price sensitive who want to spend more time and money with Formula One are going to be the ones that understand every element of the sport deeply. They want the (NBA writer) Zach Lowe-style piece for Formula One — statistically driven, really data driven, almost like I’m in the strategy room making the decisions around the car and how it gets set up.

And on social, I think access … to some of the lighter elements of the sport. We like to say we take F1 seriously, but we don’t take ourselves seriously. I think that’s probably a space that appeals to a broader range of people and can be kind of viral and shareable. That’s fun. We want to be fun on that platform and it’s required, because we’ve got 15 million followers on social versus a million or so that use our platforms on a weekly basis. It’s just a different group.

In the NASCAR world, the drivers have sort of been conditioned to play along with social and be really a big part of that. How willing are the F1 drivers to accommodate the requests you guys have if you have a pitch for them? Are they in that mode yet, or do they have more work to do to get there?

I would say at the moment, we don’t pitch to drivers directly because we try to build that relationship with teams. I will say that there are a lot of drivers who want to work directly with Formula One and sort of see the direction we’re taking in terms of investing in capabilities, investing creatively and editorially in this sport. And I think equally there are teams who support that, too, and kind of look at it as, “Hey, if F1 can help us grow this sport, that’s a good thing for everybody.” It’s not so much, “We have to grow the Red Bull team only,” or the Ferrari team only.

I guess the short answer is varying degrees. But I think most have kind of come around to the notion of social media presence, digital presence, direct relationships, interactions with fans. It’s pretty much net positive from everybody, from a commercial perspective, from a sport perspective and from a brand perspective — even if your brand is Daniel Ricciardo. So I don’t think there’s a lot of education to do; it’s more about finding the right operating model to work together on it.

I know the hot topic around here, or at least I’ve heard about it this weekend, is what F1 can do to get it more relevant in the United States. It seems like a long road, since motorsports in general is struggling at times in the United States, NASCAR included. Is there anything from a digital standpoint that you guys see that can help, or is it something that is going take time?

It’s funny, I was walking around Austin yesterday and I saw so many F1 shirts and hats. I heard people talking about it. I heard store owners commenting on how busy they were because F1 was in town. So it feels to me like Austin’s pretty healthy. I know that the sales have been incredible this week.

But yeah, obviously we’re not in the zeitgeist in the same way that other major sports are, and the same way that, frankly, we are in most other countries in the world. I think digital will help and the presence of OTT will help. I think our ESPN relationship will help, as that’s always been a great platform for growing sports. And I think in general, the presence of social media and the investment we’re making in that space, given how mature that is in the states, should help, too.

So I think it’s a lot of things. It’s not one silver bullet, it’s more like a collection of a lot of small initiatives that will hopefully lift this sport. I mean, it is the greatest racing spectacle in the world, so I think it’s more about getting fans to try and understand it than it is about really anything else. So we’ve gotta do a good job there.

What else do you want people to know about the efforts that you guys are doing that you just want to pull out there? Do you have a message to your fans?

Continue to give us feedback from a fan perspective. We look at Reddit every day and we see the fan forums, so it’s helpful to know how everybody feels about it. And then I should also plug the Susan G. Komen Foundation; obviously we’re going pink this week in Austin and it’s a really important initiative for us in Formula One, and it’s near and dear to my heart, actually. So those are the two big messages, I’d leave you with.

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Social Spotlight with Parker Kligerman

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Each week, I ask a member of the racing community about their social media usage. Up next: Parker Kligerman, the driver and NBC Sports pit reporter who won last week’s Truck Series race at Talladega Superspeedway. (Note: This interview was conducted before the race.)

You have a pretty nice hauler here. (Sarcasm)

That stain over there that’s growing? We call it “The Stain” in the ceiling. If people could see this hauler, it’s pretty incredible we’re the team that finished one spot behind Kyle Busch at Kentucky. Here’s the thing: We spend our money on the race truck, and we’ve got a fast race truck this weekend. So this hauler doesn’t say much about our team.

Maybe The Stain needs its own parody account on Twitter.

No. No more parody accounts. I can’t. No, no.

You’ve reached your limit on NASCAR parody accounts?

By far. I think the parody account thing was cool, what, five years ago? And it’s kind of run its course. Sorry, @TheOrangeCone — maybe everyone knows who you are, so just put your name on there.

You try to stay up on the cutting edge. Like you know that parody accounts are out of style. But something that is in style more and more is YouTube and being a YouTuber. So one thing I just saw you launched this week is this channel called…Parker’s Parking Lot?

That’s what I do great is branding, because obviously that rolled right off the tongue. (Smiles) My sister always makes fun of me because whenever I come up with a new idea like, “I’m gonna brand it this!” It’ll be like seven words, and she’s like, “No one is gonna say that. It needs to be catchier.” So I’ve never been good at that.

But yeah, YouTube. My girlfriend (Shannon) has always been into YouTube and she had her vlogging channel and still does. But that’s not my thing. No offense to that kind of thing, but I kind of find that repulsive. It’s like a reality show, just filmed yourself. (Shannon) does a great job with them — I love watching hers — but it’s not like I would ever go on the Internet to watch someone else’s vlog.

Repulsive is a strong word.

Well, I just don’t like reality TV. I find it the lowest common denominator form of anything on the planet. At times I’d rather just drill my left toe out than watch reality TV.

And vlogging, it’s cool, but then it’s always the dubstep music and this thing and…I don’t know. It’s not my thing. But I do love car stuff and I’ve been trying forever to get into more and more car stuff, and I’ve done a lot of work for Jalopnik, which is an automotive website. They just launched a TV show. I’ve been trying to do more and more of that stuff, breaking into that world. And finally, I just said not many people are giving me that opportunity, so I’ve got time, I’ve got the ability to do this financially, so let’s just go do it and see what happens and have some fun.

It’s terrible — I say it’s aggressively average or massively underwhelming, and that’s basically how I’ve done everything in my life. I’ll always stay incredibly ambitious but aggressively average, and this YouTube channel is no different. So it’s my parking lot because everyone always talks about garages and things but no one gives love to parking lots. So I had to give love to the parking lot.

So Parker’s Parking Lot, which is an aggressively average YouTube channel, massively underwhelming, the video I saw is you’re talking about your Porsche and why it’s different than other ones and why it’s cheaper and it’s working and things like that. That’s your car, so what else is in your parking lot that you’re gonna be able to talk about to keep this YouTube channel going beyond this one video?

Oh, so you wanna know! We’ve got all sorts of things. We’ve got my girlfriend’s 2009 Jetta — nah, I’m kidding. (Laughs)

I got some of my friends that have high-end, nice sports cars that they’ve agreed to let me do some things with, which is cool. So like Car YouTube is kind of funny because it’s essentially a start up — friends and family, that’s how you get funding — but that’s how you get your cars, right? And then eventually if you get enough of a following, you eventually get press cars (for car reviews).

So I’ve done a little bit of press car stuff with Jalopnik, and seeing how that all works is pretty cool, but you’ve got to get to a solid following to be able to do that sort of car reviewing. My hope with it — although as I say, it’s never gonna reach this because I’m not really good at anything — is that it would be a different form of car reviewing and car understanding, something you’ve never seen from a race car driver. I think there’s a small void, a small niche maybe, that I’ve noticed that involved someone that can drive but also understand the greater understanding of what’s actually happening in the world.

How do you even go about building a YouTube channel? That seems pretty difficult to me. Unless something goes viral or takes off somehow, how do you build the subscriber thing? What’s your plan?

If you go to my bio on YouTube, it says, “Don’t call me a YouTuber; I have a job.” So that gives you an idea of my understanding of YouTube. I have no idea. If you figure it out, I’d like to know. I don’t know. (Laughs)

So my thing is, I think you just need to have content. With anything, content is king. So if you wanna be on TV, content is king. That’s why TV channels exist. Why NASCAR’s on TV, you need content, right? So you just gotta create great content and continually push it and hope that you’re making something that’s unique enough to interest people and from there, to interest them for two minutes, five minutes, 10 minutes. You just have to create something that hopefully people like. Or, on the flip side, you just do it for fun and if no one likes it, then screw them. (Laughs) It’s for you.

So I think right now we’re in the “for me” stage. We’re not getting those crazy views, but we’ll see where it goes. And maybe as we get rolling and get to do more of the concepts I want to do, we’ll take a little more of people who understand what we’re trying to do, we’ll see if people like it or not, and we’ll just keep doing it.

You’re already on TV, but you’d love for somebody to give you the opportunity to do a car show. But if that’s not happening immediately, you have the ability to go out and do your own thing. We’re sort of living in an amazing time that way.

So it is and it isn’t. I’ve kind of lamented that a little bit. It’s funny you bring that up because having been someone who in the TV world understands the value of production and the value of doing things right, the value of having incredible, talented people that are behind the camera, that run the cameras, that write the script, that do everything that you don’t see, I get a little bit torn when I create these videos and it’s just me and a friend. (There are) those amazing cameras and stuff that they have out there, and it gets to a level where people find it acceptable, right? Which OK, that’s fine that the appetite is there for it, but I don’t think it replaces the ultimate end goal of what a real TV production is, if that makes sense.

What’s funny is that you see these big YouTubers, big Instagrammers, hashtag #influencers, they eventually go to where they have a TV show and it’s this huge thing. And it’s like well wait a second, you have 10 million subscribers and I thought that was the end all be all, but it’s not, because no one on YouTube is tuning in for the production value of what an actual TV show is.

And though it might not be coming through your cable subscription — it might be through a streaming service — that’s considered a TV show that takes real production, real effort, real writing. All those things. It’s not like walking out of the bed with a camera and being like, “Hey world, you can do it, too. Anyone can be famous. Wooo.” Hashtag #everyoneisgreat.

So we know that you don’t like parody accounts, we know that you don’t like vloggers, and we know that you—

Well except my girlfriend’s vlogging. And Brennan Poole, he does a little vlogging, he’s cool too.

So Brennan Poole is cool and your girlfriend is cool but other than that you don’t like vloggers and you also don’t like influencer,  basically.

Basically, the Internet. (Laughs)

So what about social media do you enjoy and find valuable these days as we’re here in 2017?

I was trying to think about that, since I knew going into this interview that this was the path that it was going to take, because I have some very dark views of social media at times.

So you’ve got Twitter, which is basically for the media, for you and I to go and talk to other media members about how bad the world is at times with all the crazy stuff happening. And then some NASCAR drivers to reach out to other people. But that’s basically all you have on Twitter.

So you don’t view Twitter as a mass thing for the fans, it’s just, influencers — sorry, you don’t like that term — but basically influencers talking to other influencers.

Well Twitter is for people who are actually famous to be interactive with their fans. So what I mean by that is that you see a YouTuber that has a bajillion million followers on YouTube and they have zero followers on Twitter. And no one interacts with them, right?

So I have a theory that there’s actual famous people in the world: Dale Earnhardt Jr. — actually famous. He creates an Instagram, he creates a YouTube, it’s got millions of followers instantly. But Mr. YouTuber who starts a TV show, there’s no guarantee it’s gonna survive, because he might only have his niche viewers on YouTube, that group that likes YouTube. So I think that’s what’s interesting there.

Sorry, back to Twitter. You’ve got the actual famous people and the media and we all interact, I love it. It’s the modern-day newspaper respect that you get you can use that way.

Instagram is basically Playboy on the Internet. Think about it: All any guy has on their following list is naked girls, travel places, cars and race cars and then occasionally food. So everything that was in Playboy magazine for the last 50 years is on Instagram. That’s all that is.

And then you have YouTube, which is like your video replacement sort of feeling for people who want to put their life out there in a different way, a reality show, vlogging sort of thing. So I think you have your niche markets for each of them.

The last one you have to mention is Snapchat, right? And when you did this interview with Jenna Fryer’s daughter (Sydnee), she talked about how her friends had fake Instagrams and that sort of thing, and they didn’t have Facebook. I’ve always had this theory that 20 years from now, it’s gonna be more about disconnecting than connecting.

So Facebook’s gonna be gone other than just being able to watch their content, because they’ll become a TV channel eventually. Twitter will most likely be interactions then, but things that keep you hidden and allow you to observe the world like watch a YouTube channel and not have an account, that sort of stuff is gonna be more successful. That’s my thought.

As you mentioned, Sydnee Fryer was talking about how she’s trying to not put herself out there and she and her friends are deleting things they put out there and having fake accounts so people can’t track them. It’s almost like this next generation that’s coming along has seen what the first generation on social media has done and been like, “Nah.”

One hundred percent. How creepy is it if you go on the Internet and you’ve been looking at something on your phone and then you go on your computer and the first ad is all the things you’ve been looking at or a competitor to what you’ve been looking at? Like that’s gotten so creepy that you’ve got Google, who basically announced recently they’re gonna allow you to tell them if things are too creepy.

I think that as a whole, now that’s not connected to just having a Facebook, but all the data they’re collecting, I really think that in years to come, it’ll be cooler to Google yourself and see nothing.

When I was growing up in high school, people called me “dot com” because I had ParkerKligerman.com — because I was a race car driver — and if you Googled my name, there was tons of results. That was cool. Fast forward to now, that’s probably not cool.

That’s true. It’ll be like, “What’s up, bro? How many search results do you have about you?” “Dude, you can’t find me at all, man.”

Completely dark on the Internet. Sweet.

Before we go any further, is this the most opposite to my co-worker Rutledge Wood’s interview? I read that whole thing because that is so Rut, and I love him to death. He’s the funniest dude. But we couldn’t be more polar opposites. Like I love that he does it, that’s him, and the thing about him is that it’s so genuine that he’s about hugging people ad spreading love in the world and all that sort of thing, and he’s completely genuine about it.

But I do make fun of him constantly, like I was saying earlier with the YouTube guys and Instagram. It’s like, “You too can follow your dreams! Go get it! Wednesday, positivity!” And I’m just like, oh my gosh. I literally want to drill a hole in my left toe. Again. So I don’t know. Anyway.

I feel terrible for your left toe. Your left toe seems to be the one getting —

It’s because it’s the braking foot, so as a race car driver, I need the right one to work better.

Let’s say that all of this is happening with the next generation. NASCAR and even the media are struggling to find an audience and a foothold in the generations coming up. As a writer, what do I do? As a TV person, what do you do? Or as a race car driver, I don’t want to discount that, sorry.

That’s OK, most people do. I’m not much of one, am I?

But what does NASCAR do and what does this industry do to latch onto a very changing dynamic in social media?

It’s been the same thought for me forever, since I heard this incredible quote from this champion Cup Series driver talking to another race car driver that wanted to come try NASCAR and he said, “Stay in your niche.” And I think racing, motorsports, cars, YouTubing, everything is going to continually find its niche.

There’s more and more options. Just think about the streaming entertainment cable game, right? You have traditional cable with traditional players like NBCSN, NBC, and they put out amazingly great content. That’s what we do, we bring the sports to you. But then we have people like Twitter and Amazon and Netflix and eventually Facebook, they’re all gonna want to enter the streaming game because they believe video is the way forward, right? Someone’s gonna win that game, and it might as well be them.

The thing is, not everyone’s going to win, and secondly, it’s just gonna continually fracture the market. So there’s going to be more and more options and therefore there’s going to be less eyes on each and every product because people are going to have more choice of network. So I think as the entertainment world as a whole, you’re just going to continually have to understand your niche and you’re going to have to become more understanding of a lower number.

So I wrote a thing a couple months ago, it was about Seinfeld and how in 2004 Friends had the highest-rated scripted TV show. It was like 66 million people watched the finale. Fast forward, and the most watched show on TV right now gets like 15 million, 18 million, and that’s Big Bang Theory. That’s just scripted shows, not counting sports. Obviously, NFL is the most watched show on TV.

Nonetheless, the point was that only in the span of 12 or 13 years, you’ve lost essentially 40 million people watching because there’s that much more options, and that’s the deal. It’s just going to continue to fracture and continue to find new normals of what is acceptable and what is considered big. In 10 years, the biggest thing on TV streaming might only get 10 million people watching, which 20 years ago was unacceptable and now it might be the biggest thing there is.

That’s interesting because the general philosophy means maybe it’s best to stop chasing an audience. Make the audience you currently have the best it can be, and you can sort of build from there. Because no matter how popular it is, it’s never gonna be that Friends finale. So you have to sort of be content in some ways with what you have. Brands and everybody, whether it’s a reporter or whoever need to refocus on how they present their content that way.

Yeah, you’re doing the new Patreon thing and you’re on the cutting edge of all that. Obviously, no one has the answer. Otherwise, we’d do it. I saw a new form of idea of journalism, a buddy of mine showed me this, it’s called “Purple” where it’s kind of like Patreon, but you could be like, “I’m an expert in journalism.” And people could pay $8 a month to have you on tap through cell phone, through writing, through anything, to ask questions and therefore become more educated in journalism. Or cell phones. Or cars. Whatever is it. Car buying advice, that sort of thing. So that’s an interesting thing and it was for basically writers and journalists who are so involved in their field, they’re experts in it.

I think there’s all sorts of different things, but that goes back to that you have a niche. You have a niche, you have a Patreon deal for NASCAR journalism and that’s your niche. That’s how you’re funding this deal, you have a group that really identifies with your content, identifies with what you’re doing, and is therefore willing it fund it. And that’s what it comes down to: people willing to fund it. Is it gonna be advertising, is it gonna be people paying for it? That’s the two models there is. So as long as advertisers can find value in what you’re doing, you probably have a future. If they don’t, you’ll end up like Parker Kligerman. (Laughs)

You’ve talked about drilling through your left toe and the things that irritate you. So with all that said and this view of social media, why are you still on it? Why do you continue to be on it? What value do you personally see in it for yourself?

One, you have traditional advertising sponsorship race team stuff that you just gotta have a following these days. It’s your ability to rank your social value to them and your advertising value. It really is. You have that show Black Mirror which takes a really draconian view on all futuristic things, and they did one on Instagram. You’re rating people constantly, but what social media is for people who are trying to prove, “Hey, I have a following.”

And then I do enjoy a lot of aspects of it. I love Twitter, I’m on it 24/7. I love great journalism like you produce and great writing. I do love to write. I’m great at the older things maybe, sadly. But then YouTube, this kind of came about and I’ve never had more fun in my life than filming these videos and editing them and doing that sort of thing. I think there’s definitely great, positive things. It’s amazing, as you said, even when you hit a roadblock in life, you’re trying to do something, it allows you to have an avenue to pursue that in a way that didn’t exist 20 years ago. But there’s obviously the dark side to it, too.

So I don’t know what it is I enjoy when I think about this more further, like what is one thing I could point out. … I enjoy comedy. I enjoy really well thought out comedic stuff and if you’re creating that, then I’m definitely going to respect you in all ways. Like I can’t do that. I know it for a fact. So when I see that sort of thing, I’m like, “Damn, that’s cool. Well done.”

You did have your friend dress as a hot dog in your YouTube video.

No one knows who the hot dog is. That’s the point. Who knows if he’s my friend?

I just assumed he was.

No, see. “Assume” makes a what out of you and me?

I assumed that in order to get somebody to dress up as a hot dog and prance around in your YouTube video to co-star with you that it would have to be a pretty close friend.

No. Who knows who he is? He’s just a hot dog. And he has an interesting car. He’s a hot dog. That’s become apparent. I’m not exactly sure how he and I met or where, but we have. I don’t even know where he lives. I don’t even know what he does when we’re not filming. He just sort of pops up when I’m filming and then finds a way to be in the video and just disappears. So if anyone knows where he his, his number or anything, I would like to get that.

Basically the hot dog is The Stig of your YouTube video?

I don’t think he know what The Stig is. I don’t know anything about him. He doesn’t speak. He has no use of words. None whatsoever.

I’m fascinated to see where this aggressively average YouTube channel evolves, along with the hot dog. Thank for you joining us and for sharing your dark thoughts on social media future.

I know, I hate that it’s so dark. Was it too dark? (Laughs) Was it?

One good thing that we have going on is that on my Truck for Talladega, we have a sticker from Peggy Miller, who had breast cancer for 23 years, and she’s actually my crew chief’s mother-in-law. She just recently passed away, but since getting breast cancer, she started a self-help group in the Abington, Virginia area, the Bristol, Virginia area, and it rose to have 100 people that were attending at times. And so it’s a really cool thing, because we do a lot for survivors of cancer and people who are helping at times, but not for the unsung heroes who are trying to help others cope with cancer, and so we have that all over our truck this week. And that’s a positive thing, so that’s another Rutledge Wood positive story. We’re bringing light to that, and we hope to get her in victory lane because that’d be a really cool story.

I don’t think the interview was that dark.

I was being more facetious with most of my things. I think you should, as Rutledge Wood would say, chase your dream and you can do it, too. Hug the next person next to you. Love. Peace. Send love. Hashtag #love.

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Social Spotlight with Paige Keselowski

Each week, I ask a member of the racing community to shed some light on their social media usage. This week: Paige Keselowski, wife of Brad Keselowski. Note: This interview is not available in podcast form this week due to a microphone malfunction. Apologies. 

One thing that you’ve been part of over the last year are these Facebook Live visits that Brad has been doing, where you and Brad will go out to the campgrounds and surprise people and bring them goodies. You’re usually the camera person. So how did that all get started?

It started in Watkins Glen over a year ago. We didn’t have the baby for the weekend and we were like, “Oh, let’s do something, because it’s too late to go anywhere.” So Brad was like, “Why don’t we just ride around the campgrounds?” I said, “Oh, that sounds fun.” I’ve always liked to ride through with the scene and see everyone having a good time, especially at night, chilling here. It’s a good time.

Brad said, “We’ll take a few gifts and maybe we’ll see some 2 fans and we’ll surprise them.” I said, “OK, that sounds good.” And he said, “Why don’t we try it on this new Facebook Live?”

So that’s really how it got started and it was really a successful thing. There were like thousands and thousands of views, a lot of people commenting. At the time, I used to try to read off questions so Brad would answer them. Because at first, the plan was, “Let’s turn on Facebook Live, drive around and if you see someone, then we’ll stop.” So we kind of searched people out as we were driving and we were able to just have a Q and A with Brad.

And then as it’s kind of evolved, we’ve done it a little differently. Brad will tweet out that we’re gonna head out to the campgrounds and fans will tweet us their locations. So now we try to choose someone and we literally go out and search for their campground. That makes it a little more exciting, trying to find them. Like at Bristol this year, we had a family tweet us and they had literally put up directions to their campsite. Like they would have signs in their campground area all the way to their little campsite. Unfortunately, we made a huge effort to go find them, but the track wouldn’t let us in their area with the golf cart, so we actually did not get to meet them.

Now, even like for weeks before, people are like, “I’ll be at Dover, I’ll be at campsite such and such. Here are my directions, please come see us.” They’ll like tweet us pictures. It’s evolved.

(The campers) are really cool because they’ve been at the same campgrounds for years and they know all their neighbors. So when you get there, it’s actually like their neighbors are benefiting, because they’re like, “This is my friend Joe! He’s been here with us for years. Can you get a picture with him?” It’s a really cool thing. They become family out there and they’re enjoying our sport, and that’s what really matters.

And I think for Brad, it means a lot to him to be able to go and have a personal conversation in a comfortable, relaxed, fun setting with his fans who appreciate him and want to tell him about who they are, and he gets to really know their families and people around them.

I will say that sometimes, it makes me a little anxious going out there just because it’s usually at night and everyone’s been drinking and it’s like a big party. You’re going out to this campsite and you don’t know these people and you have no idea who the people are around them. They’re either really excited or they’re really chill. You don’t know what you’re gonna get.

And then it’s like a domino effect. The whole campground finds out Brad is there and it’s just like bees — they start swarming. I’m like, “Oh no! How are we ever gonna get away?” But everyone has been so nice, so welcoming. It’s really kind of an exciting thing. I don’t really say a whole lot on the camera, I just like to video and I like to take in everyone’s reaction to Brad showing up.

So in general, how do you see your role with Brad’s fans? Do you consciously try to keep people informed, or are you just being yourself?

I guess maybe I’m trying to figure out a role  — if there is a role. I don’t feel like I’m here to really inform them. I tweet out things when I want to about Scarlett or the three of us, just because I like it. I’ll like this picture, this video of her, and I just want everyone else to get a smile or laugh because of something that she’s done.

But other than that, I think Brad does a pretty good job himself of keeping his fans informed of who he is or what he cares about and what he thinks about things. I just feel like my role is to be a mom and support the Miller 2 Crew. So when I have to opportunity to put things out, I’ll do it. Other than that, I try to just enjoy social media myself. I don’t want to be part of the PR team.

So your Twitter is public. You have other private accounts as well, so obviously you don’t want to share out everything in the world. What is the balance? How do you manage privacy on social media with such a public platform?

It’s funny you say that, because we’ve been having these discussions lately with Instagram accounts, because I have Instagram and I do have Facebook, but both of those I basically keep private.

But I’ve been pushed lately — not in a bad way — to open my Instagram or to open an Instagram for our family that Brad and I would do together. Then I’ve had people ask me, “Why don’t you open your Instagram? You have so many good things on there and your (Instagram) Stories of Scarlett are so funny.”

I want to be able to post whenever I want to post and not have people going, “Ugh, you post all the time,” or, “Why is she posting that picture?” I feel like for Instagram, I hope it stays around for a long time so it’s like an album that I have of all my photos, you know? And if you want to follow them, fine; and if you don’t because I post too much, you don’t have to follow me.

But I guess that’s why I keep it private, it’s because I post so much on there and I enjoy it. I think Instagram is probably my favorite social media (platform).

You seem like an opinionated person, from what I know of you. Sometimes you may have an opinion of something that goes on during a race. Have you ever gotten in trouble from one of your tweets?

Yes, I did get in trouble for one of my tweets. And I didn’t even think it was that bad. The funny thing is, I feel like I barely tweet, and when I do tweet, it’s not about controversial things. It’s mainly of Scarlett or…what do I tweet? I don’t even know myself.

But yes, I got in trouble, and it was over the NASCAR app where you can listen to the scanners during the race. And I just said it was disappointing that (the app) was behind when we were trying to listen — and I got told that I need to shh and enjoy the sport. So I said, “OK.”

And it’s stuff like that that makes you not want to be a part of social media and be involved with the fans, because when you’re involved with the fans, you want to be honest with the fans. You want to have authentic, real conversations with the fans. You don’t want to just tell them this because that’s what other people want to hear. You want to be open.

So a lot of times, that’s why I don’t tweet a lot, it’s because I feel if I tweet something and it’s not what other people want to hear, then you’ll get in trouble with it. And that doesn’t make social media enjoyable, if someone takes 140 characters that you type and they dissect it all to what they think it might mean. So I guess in that sense, it’s why I don’t tweet a lot and I just stay off of it; then I don’t have to get the tweets saying how I don’t know what I’m talking about.

It’s interesting that people would think you don’t know what you’re talking about, because you grew up in a racing family and your dad still races. You sometimes post about his victories and his races in eastern North Carolina. Do you feel like your history helps inform your opinions about racing?

My daddy’s been racing since well before I was born — dirt racing and now asphalt — and he still does it today. That’s basically his hobby and that’s what we did every weekend, even when I went to college. I felt like I needed to be there to support him. So you go on Saturday night, you watch your dad race, you drive back and then you go out with your friends or catch up. And I did that often, and even now Brad is good about getting me back to be able to see some of his races and bring Scarlett to share that with him. So since I know a lot about the sport, I know a lot about racing — I don’t know it all, and that’s OK, too. I just like to share and be a part of it.

Do you ever have moments where you see something that Brad has tweeted or shared, and you cringe and go, “Honey, why did you go there?”

Yes, I do that to him all the time. I’m like, “Oh, Brad.” And it’s not that I disagree with what he’s saying, I just know what’s coming behind it. I’m like, “Alright, let’s get through this.”

What happens when that negativity comes your way? At times when people are hateful or negative, how do you deal with that?

I block people.

You’re a blocker?

I’m a blocker. It’s funny, because we went out to dinner last night and I was telling Brad that I had with interview with you today, and I was like, “Yeah, I went to my Twitter to see how many people I have blocked.” It was 37, which is not a lot. I had 37 blocked, and two muted.

He was like, “Wow, let me see who they are!” So he started scrolling through and was like, “These are the same people I have blocked!” I’m like, “I wonder why?” (Laughs)

So I just block people. If you say something mean to me, if you say something to me about Brad, you have free right to say that. But whatever you want to say and you believe, I have just as much right to not want to read it. And I don’t. I don’t want my social media filled with negativity or mean remarks about my family, because that’s not fair to me, and so I’ll just block you.

That’s another reason why we’ve had the debate over Instagram, why I haven’t opened it: Because it’s going to be another opening of the floodgates to people who put negativity in your life, and that’s really sad, because you want to share these things. There are people out there who genuinely care or who are just interested in your life and watching Scarlett grow up, and they feel this connection to Brad because they’ve been a fan of his for years and now he has a family. And I don’t mind sharing those things; I’m happy to share those things. I love them.

But I don’t want to have to deal with the negativity, because that gets to wear on you. It’s like, come on. It just gets depressing at times, and you’re like, “Geez, is there nothing else in your life that you’re grateful for and you have to be negative towards someone else?”

I feel the same way. I’ve recently changed my philosophy, because I was just muting people, and now I’ve just decided, like you, to block them.

I don’t really know all the ins and outs about the mute, but definitely the block button. And Brad sat there last night as we were reading through them and he’s like, “I’m just gonna unblock some people tonight.” I’m like, “OK…” He says, “Everyone deserves a second chance. People change.” I’m like, “That’s why I love you.” (Laughs)

What’s the future for you on social media? As you navigate all this stuff, as Scarlett continues to grow up, do you feel like you’ll still want to continue to be on it or do you feel like you’re back off at some point? How do you think it’ll turn out for you?

I feel like in some ways, I have backed off. I’m less active, especially on Twitter. On race days, I’m here in the bus with Scarlett and I usually try to time it where she naps and I get to lay around and watch the race. So I’m definitely on Twitter during the race. Occasionally I’ll tweet my opinion, but I’ll probably cut back on that now since I got shushed.

I really rarely get on Facebook to look at things. Occasionally, I will post photos on an album. A lot of my Facebook is people from back home who don’t have Instagram or don’t follow me on Instagram. They always like to be in the know of what’s going on. But Facebook’s always out of order, and I can’t keep up. I’ll take time scrolling through and it’s like, “I’ve already seen these 10 posts.” So I’m not very active on there.

Now Instagram, I’m pretty active on it. I love to scroll through and look at pictures while Scarlett’s playing outside or whatever, taking a nap, and I love to follow her around. But I feel like from before she was born to now, I’ve been off of my social media a lot more.

But as far as Instagram, we’re still debating in the Keselowski household if we’re gonna open it or not. Brad wants me to, but we put out that poll a while back (asking fans whether they should make Brad’s account public) and everyone basically was like, “Just keep it closed.”

I was shocked at that. You ask people whether you should open a personal Instagram account to the public and people were like, “No, you have the right to privacy.” I was floored by that. I thought everyone would be like, “Yeah, we want to see more!”

We were, too. I was really shocked. I think Brad thought he was gonna win that because he’s like, “We’re gonna put a poll out, and if they say no, then we won’t, but if they say yes, we’re gonna open it.” I’m like, “OK.” And I thought I was gonna lose, honestly. But then we got back and we were just sitting there staring at it. We’re like, “Oh my gosh, I can’t believe this!” So I don’t know.

They said no, so that’s fine, but we still get pushed from different angles for us to open it. And I told him if we did open it, I wanted it be our family account –maybe with some stuff from the Checkered Flag Foundation to be posted up there — and for the two of us to run it. It’d be really who we are in our day-to-day lives.

MORE: Social Spotlight with Brad Keselowski

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Social Spotlight with Justin Allgaier

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Each week, I ask a member of the racing community about their social media usage. Up next: Justin Allgaier of JR Motorsports.

You’ve been on social media for a long time now. I feel like you’ve been through the ups and downs of it. How has your personal use evolved over the years to what it is now?

I think that there’s a fine balance of what you put out and what you choose to not put out. I was on social media before I had a child, and I think that having a child changes how you spend your time and how much time you have to devote to certain things. And just the stresses and the pressures and the time allotment of what we do here right now is a lot greater than what it was when I first got onto social media. So I’m probably not on it as much as I would like to be.

I take that back. I’m on a lot, I just don’t necessarily post a lot. I struggle because I love the interaction of it and I love being a part of it. To be honest with you, my wife (Ashley) is great at social media and I learn a lot from her on a daily basis. On the flip side, I’m kind of living in the moment of things instead of documenting them. In some ways that’s good, but in other ways it’s kind of bad. So I’ve struggled with social media on and off because there’s times where I wish I was better at it and then there’s other times when I wish I had never started it and just kept off of it.

But I love the interaction with the fans. My challenge is that 140 characters is just not necessarily enough to communicate with our fans, and that’s tough. At Chicagoland alone, I went through like 800 tweets of people just sending congratulations (after he won). Well I went through 250 text messages, so it’s like, there’s no way you can ever respond to every one of them and not get lost. I had people that were like, “Man, I texted you after Chicagoland,” and I’m like, “You did?” And one of them was one of my pit crew members, and I was like, “I didn’t even see it.” So I think that there’s a fine balance there and I kind of struggle with what that balance should be.

So you touched on this, but being a dad, how much does that take you off social media? Even if you wanted to be on it, how much less time do you have for it?

Now I find myself getting on and scrolling to the top (of the feed), right? Like “What’s going on right now?” If I have a few free minutes, I’m looking at what’s going on in the current moment.

The challenge of that is, I want to go through every tweet until I get to the top, or if it’s Instagram or if it’s Facebook. I’ve got to read all of them and see what’s going on, and I have to go in order and I have to go at my pace. So my wife gets so mad at me because she’s like, “You literally need to get off of Twitter without scrolling to the top, it’s not the end of the world.” I’m like, “No, because if I get off, I don’t know where (I left off). Like when you come back on, it refreshes, and I’m gonna lose all that.” I’ve kind of gotten into the habit of trying to get out of that and scrolling to the top and being done with it.

But on the flip side of it, especially Instagram, if you’re on Instagram, there’s a lot you miss because it doesn’t necessarily come in order, it comes in whatever it thinks you want to see. Like I’m missing a lot of things that would be things that I would want to see and usually seeing the crap that nobody wants to see on my feed.

So I struggle with that part of it. My wife posts a lot of videos and pictures of my daughter. And it’s not like I don’t want to post those pictures and videos, but she’s usually the one taking them, and then I’m gonna end up posting the same photo she posts, and more than likely most of my fans follow my wife anyway. So it’s easier to let her do that part of it.

But there isn’t a good way to do it. I’ll be honest with you, there’s not a good way to balance it. I’m typically reading Twitter at 10:30, 11 o’clock at night in bed or when I get up in the morning or when I’m out by myself and I’ve got five minutes — like if I get somewhere early, I’ll sit in my truck and scroll through. But I think that leaves me not posting as much because I’m typically not on whenever I would want to post something cool.

You touched on a few interesting things there. On Instagram, how arrogant is it on their part where they think that they know what’s best for you to see? I want to see all the posts, like you, in order — and yet you can’t do that! It’s so frustrating with Instagram.

That is the really frustrating part. I always get in that moment (where) I’ll think of somebody’s posts, and I’m like, “I haven’t seen them post in a while.” I’ll go to their page and they have five new posts that I haven’t looked at. So I’ll go through and look at them, but then you get in that moment of, “Do I like all five of them? Or do I not like them?” Because then their feed’s gonna be blown up with, “Justin Allgaier liked all your photos.” But on the flip side, if I don’t like the photos, then they’re like, “Justin Allgaier hasn’t been liking my photos lately.” Especially if they like my photos, then you’re like, “Man.” So to be honest with you, I’ve actually gone on a binge of not liking anything, because I don’t know when it’s from — whether it’s from four days ago or if it was 20 minutes ago. So I agree with you on that, I think for sure it can be done better.

That being said, on Instagram I follow 1,858 people, and on Twitter I follow 1,400 people. So in that regard, sometimes it can get a little bit challenging because you’re go on at times when nobody will post and you’re like, “Man, I gotta go search hashtags or search things” or I’ll go to the trending (section).

Then there’s other times where it seems like everybody wants to post at the exact same time, and you’re like scrolling up, scrolling up, scrolling up and I’ve only made it three minutes. So that’s the other challenge, too: People post in waves, companies come in waves, everybody does things on a different schedule and nine times out of 10 they all do it on the same schedule.

I also wish Facebook was a little bit more user-friendly as far as going back and seeing stuff, because I’ll go on, look at a page, and if I go through and approve a post on my (official) page, then when I go back to my main feed, it’ll be all the posts that I’ve just approved. And some of them might be from 10 days ago. So that doesn’t necessarily work, either.

So I’ve struggled with all of that, but at the end of the day, I guess it really doesn’t matter, as long as you have the people that you want to see and you get their stuff liked or commented on or retweeted or whatever you’re gonna do there. It makes it worth it.

A lot of drivers seem down on Facebook. They kind of ignore it, they have someone else manage it. It sounds like you are still managing your professional page yourself. What is the value there? How do you use that for your professional work?

I still look at everything, and I still try to do some of the official page. All of my personal accounts, I don’t let anyone else touch it. The only person who has access is my wife, and the only reason is if she wants to keep people updated when I’m in the car. She has done that before, but we typically don’t do that.

Now on my official Facebook page, my PR girl Megan (Johnson), she does do some of the posting on there, and the only reason for that is because it went dormant for a while. I got on there one day, I was checking stuff out, and the last post was eight months before that. I was like, “That kind of defeats the purpose of having an official page if there’s not going to be any posts on it.”

And then I went through a spell where it’s tied to my Instagram, and so I was posting on Instagram — you have the option to post on Twitter, post on Facebook — I didn’t know it wasn’t posting to it. There was a glitch between the two, and I went three or four months where I didn’t know the pictures that I was posting weren’t being posted onto it. So now I let her do some of the posts or some of the things that she thinks are important. I’ve given her access to be able to put stuff on it just so there’s at least content on there.

But I still go back through and reread all the comments and try to keep up with what’s going on, what people are saying. At the end of the day, I don’t know if what you post is most necessarily important, it’s more the interaction that I think is probably more important to people. So I think that’s how I’ve kind of gone with it. I’ll post as much as I can post on my own personal stuff but then on the official page, I let her do it.

It goes the same with the website (JustinAllgaier.com). It’s crazy how much websites have changed from years past. Mine now is more of kind of a news hub/ social media hub, so you get the news, the team’s gonna put out at a press release doing whatever, and then the rest of it, it’s all social media on the main page. Right now there’s obviously the tabs that you can go to other places, but keeping people updated on what’s going on on your social side of things is as important or more important than anything else.

I didn’t even think about that, actually.

When was the last time you went to a driver’s website?

That’s what just started going through my mind. The best way to keep it up to date is if you had your social feeds directly plugged into it, because that’s the most updated information you’re giving anyway. It makes a lot of sense, really.

I think so. We do all of our press releases and then right below that is all our social media, whether it’s Twitter or Facebook or Instagram, it’s got all of them tied to it.

YouTube is, for me, the easiest, and I keep wanting to do videos. I keep wanting to do more of YouTube. I’ve said that like 10 times. I bought a bunch of camera stuff and I was gonna do YouTube, and it’s hard. Like I don’t know how people get big YouTube followings.

We posted the video the other day of Harper giving me my helmet, and the story of it, and I had 800 likes between all three social medias that I run — and I had 40 views on the video. And I was like, “Well, the post on social media was to watch the video, and people liked it or commented on it — but I was only on 40 views.” That doesn’t add up in my mind. So I’m struggling with that.

What happens when the interaction turns negative? Like for instance the Indy thing (when he was criticized for mistakes that cost him a shot at the race), you posted a statement responding to everything. Do you go through all those comments on a bad day like that, or do you just have to turn it off after a while?

My wife gets so mad at me because I go through (the feed) good, bad, or indifferent. It doesn’t matter to me if it’s good or if it’s bad, I want to know what people are saying and I want to know what the interaction is.

And the hard part for me is, I get really aggravated when people don’t tag me. Like if you’re gonna subtweet or tweet about somebody, at least tag them so they know what you’re saying. I feel like that’s like going to high school and you’re at one table and you’re talking about someone sitting at another table, right? Be man or woman enough to stand up and say, “Hey, this is how I feel and this what I think.”

My statement from Indy was kind of a loaded statement. Steve Letarte called me after Indy, and we had this conversation about there were a lot of things that happened that day. Obviously, there wasn’t a lot of positives out of it. But there was a lot of the story that never got told, and I told Steve, “You buried me on TV, which led to a lot of what happened on social media. They took your comments and Jeff Burton’s comments and they turned those into headlines.”

And what they said (on TV) wasn’t necessarily as bad as what the headlines ended up reading, but it still caused things to snowball into something. I had people that wanted NASCAR to drug test me and all kinds of crazy stuff, and like it literally went from zero to 100 right now. So I felt like it was important to put out a statement.

At the end of the day it didn’t really matter, it didn’t change anybody’s perception, it didn’t fix what happened on the racetrack. But for me, I at least feel like all sides of the story should be heard at all times, so that’s where social media is at. Whether you like somebody’s opinion or not, you can at least post about it on social media so people know where you’re at and why you stand for what you stand for.

But it was great, because of social media, it caused the conversation between Steve and I. And I don’t know if it changes anything on how he did the TV side of things, but for sure we had a great dialogue out of it and I feel more comfortable with where he’s at as a broadcaster and his position on things and understanding some things, and I also think he understands some other things of where he felt I was at as a driver. So social media caused great dialogue that we would have never gotten had it not been for that.

Something you touched on at the start of that comment is very interesting to me is about tagging people. I personally struggle with that, because let’s say you’re going to say that “Justin Allgaier messed up right there” or something like that. If somebody tags you in it, it’s almost like they’re wanting you to read it. You said you want to read it because you want people to be a man about it when they say it, but at the same time, that could bring a ton of hate your way, like an avalanche of people saying, “That guy sucks!” or something. So what is the balance there? When do you tag somebody, when not?

Because I follow a volume of people, I see a lot of stuff where people aren’t tagged. … But the funny ones to me are the ones where I’ll see someone’s response with a tag of my name in it, but the original post didn’t tag me in it. So it’s like now I’m catching it secondhand. Now you’re reading back through it and you get fired up. Like I would feel better off to know what somebody said.

And at the end of the day, if we make a mistake, if we do something stupid — Indy for example — we already know what happened. We already know that it’s dumb. We already discussed it internally as much as anybody else externally is going to discuss it. That being said, for me personally, from your standpoint or whether it’s any other media member or fan, I think tagging somebody is appropriate. I want to at least know if you’re talking about me. Good, bad or indifferent, I at least want to know.

When it comes to being a dad and sharing your home life, you mentioned you let Ashley handle a lot of stuff because she’s used to being in that role. What is the balance there? Do you feel like fans want to see that part of your life and you feel comfortable sharing that part of your life?

I think I’m more comfortable sharing that part of my life than what fans would want to see of that part of my life. Being around the racetrack and talking to a lot of our fans, I get a lot more responses on the posts that I make about my daughter than I do on the posts that I make about whatever is going on in my life.

I still struggle with that, because I would post pictures of my daughter every day, right? I love my daughter and I’m super happy to watch her grow up and be a part of it. That being said, I feel like sometimes you find there’s enough and there’s too much — and I don’t ever want to hit that plateau. Because once you hit that number, it separates you out from everybody else.

You don’t want to go to work or to dinner or to whatever and one person is constantly, “Hey I got this new photo in my wallet,” or “I got this new photo on my phone,” and constantly showing people photos of their kids. I love that, but at the end of the day, I love it because she’s my daughter. Not everybody else loves it because that’s not their daughter. They could care less. So I don’t know. I struggle with that.

But I feel like the people that follow my wife are either really close friends of hers or they understand that (off-track look) is what they’re getting. I think sometimes as drivers or team members, you’re in a different role. If they watch me race on Saturday from the grandstands and they want to see what’s going on next week, they don’t necessarily know that they’re signing themselves up for a picture of my daughter or a picture of her at dance class or whatever.

I think there is a balance. I don’t know if I know what it is, but I try really hard to not over-incorporate one side or the other. I want people to understand that my social media pages are my own, and so if I post only info and commercial-type content, like race team-style content, people are gonna be like, “He doesn’t do any of his social media.” But then again, if I only post on my daughter, people will be like, “I can’t go there for information of what I want to find out.” So it’s trying to find that balance is really important for me.

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Social Spotlight with Rutledge Wood

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Each week, I ask a member of the racing community about their social media usage. This week: Rutledge Wood from NBC Sports.

You have a really special ability to connect with people. That makes social media perfect for you in a lot of ways, because you have a very positive spirit. How do you feel like that comes through in your daily social media use?

This may surprise you a little bit, but I was a weird kid. (Smiles) I’ve always been weird, a little bit different, and I was really lucky that my parents were always there to support me and make sure that I knew it’s OK that I’m not like anybody else. That’s not a weakness, that’s your strength, so go be that person. I always believed in standing up for people who couldn’t stand up for themselves and that certainly has gotten into a few dust-ups in my life.

Social media is this funny place where — good, bad or indifferent — we have opened this thing that we call “social” that is in fact completely anti-social, and we’ve allowed people to have this influence on us. I’ve definitely seen over the years there are really positive influences on social media and there is the total opposite; in that range between is where you hope most of your stuff lies.

So for me, it’s not about following people that I believe everything that they do politically or on any kind of scope. I just try to follow a lot of people that bring joy to my life, bring joy to other people’s lives, and I think I will find those right things through there.

I’m a person who came from the fan base of this sport. I started at Speed channel in 2005 from a Craigslist ad. I had gone to school for marketing and they basically needed somebody for the marketing department who could do all their on-site marketing and be an MC. So I would ride around the campgrounds and go meet fans and say, “Come to the stage, we’re having this big party later, it’s called Trackside.”

And what they started to notice is that people started to hang out with me when there was nothing going on. So I would have a crowd there and they said, “Hey, we know you’re kind of different, but fans seem to really like you. We should do more.” And the more time I spent out there, (they) realized I come from this huge car background, I love cars, I love racing. I really came from a place where I didn’t know much about NASCAR in the beginning, but everything great that’s happened to my career has happened because the fans of this sport have supported me and supported it.

The way that Top Gear (the History Channel show that ran from 2010-16) found me was a race fan loaded something that I did for RaceDay at Atlanta Motor Speedway with John Schneider from the Dukes of Hazzard onto YouTube illegally. And because that person sat down and said, “This was fun to me, I want to share this with other people,” that person forever changed not just my life, but my wife’s life, my children’s lives — all the things I’ve gotten to do are because of moments like that. And that person didn’t have to.

So I try to use social media in a way to share joy, to have fun, to tell people, “This is what I’m doing, here’s where I am, these are the car projects I’m working on.”

Someone asked a long time ago, “Why do you post pictures of your kids?” because I certainly some people do, some people don’t. And for me, I did enough stuff during Top Gear and I’ve been on enough weird flights where I think everyone has those kinds of moments of, “What happens if I don’t make it out of X, Y, or Z?” And I wanted to make sure that people never had any doubt what was actually important to me. Because work is really fun, and I’m so fortunate to get to do stuff that I love — but life is what I love, and my wife and my daughters, that’s my heart. (Gets choked up.) That’s my world.

So I want to make sure people don’t ever wonder — if God forbid I don’t make it to 95 — “What was important to him?” “Let’s go back and look. Well he liked sneakers, he liked cars and he loved his family.” So I just try to put that hat on with social. And sometimes it works out well.

I also find out every time that we’re on big NBC for the races that it is like an all call for, “Hey, if anyone has anything negative to say, come on over!” And you just gotta roll with that stuff, too.

There’s a lot to unpack there. Let’s start with how you avoid getting sucked into the negativity, because as you touched on, you’re a positive person who loves life and you like to spread the positivity. How do you not get brought down by some of these people that are deciding to yell at you on social media?

The hard part is when you feel like someone has no idea of anything about you, and you know nothing about them because most of the time it’s just they signed up and there’s no information and they’re not real. That’s hard because you feel like, “Man, you don’t know the first thing about me.”

So when I remember, “This isn’t a real interaction. This isn’t somebody that sat down next to me at a restaurant and asked me about whether politics.” This is like a drive-by shooting, but the shot is a comment. And to me, it’s just not real. There’s no reality in that moment.

I used to block people on Twitter when I first got on, and I think there’s only a handful of people who I’ve ever blocked. Then I realized then you can just mute them. And if you mute them, you don’t give them the satisfaction of blocking them. Some people get excited, like “Yeah, he blocked me!” It’s like, “Cool. Way to go man.” But if you mute them, then they can still feel like, “This person is totally reading it.” So now we’re at the point where I can see something bad and I’ll just read the first two words and then I just mute them and roll on, because there is definitely an algorithm.

I have leaned on people before, because sometimes I just want people to know there’s a real person on the other side of this. I feel bad sometimes — my mom reads comments that people leave and I know that she gets upset because she’s my mom and she’s awesome and that’s what you do — but I always look at it like if I think they don’t know better, then I can’t waste any time or energy on them. Like they just don’t know better. And that’s OK; everybody is brought up differently and what people do every single day is far different than what we do. Cool. Just roll on.

But if I think they should know better, sometimes I think about, “What would I want to say?” One day, this guy said, ”You’re fat, you’re stupid, you’re ugly, you shouldn’t be on TV,” whatever else he said. I looked at his profile picture on Twitter and it was him and his daughter in a canoe. And I wrote back and said, “Hey man, I hope no one ever says to your daughter what you said to me, because this will be really hard for you to try to rationalize.” That’s all I said. I didn’t attack him, I didn’t say anything about it, I just said, “Hey, this is gonna be hard, because kids are mean.” And that guy just burned it down. He lost it. “How dare you! How dare you look at my picture!” He goes off on this whole thing. It’s like, “Whoa, whoa, whoa. You brought this to my doorstep! I just held the mirror up and asked if you liked what you saw.”

And that’s the tough thing. Let’s take NBC. I’m so lucky to work with the people I do and the people who are passionate about this sport. We have a ton of sponsors on every single side. And it’s tough because there are times where you feel like saying something, but I also don’t want to alienate anybody who wants to be a part of this great sport, the things that we’re doing. So sometimes, you just have to bite your tongue because there’s no other side to it, whether it’s people pointing the finger, whatever it is. At the end of the day, you just want to be like, “I love this sport. I think we all do. That’s why we’re here.”

And sometimes we have to remember that people like you, me, anybody who’s on PRN, MRN, every writer, every blogger, everyone who has come inside to be a part of this sport — we are definitely on the inside of the fun, the joy, the experience, everything else. And sometimes there are people who just can’t comprehend how much hard work it took to get here. And that lack of knowledge of understanding how much sacrifice, how much hard work, how many late nights you stay up transcribing a press release or what a driver said after the race, trying to load up your interviews so the fans who support you can see it — those people don’t understand what it took, and they believe that it’s all chance, that we all knew someone, that everything was handed to us.

So when they make comments, they’re coming from this place of confusion and hurt and feeling like, “Well I wanted to be a part of that and nobody found me.” Turns out I’m not related to the Wood Brothers and I’m not related to anybody that runs a network. I’m a guy that loved cars and I found a way to work with cars and TV, which is what I’ve always dreamed of. I’ve got one of my closest friends from college, a guy named Jason Millican, who said that I looked at him senior year in college while studying at the University of Georgia, and said, “I’m gonna get on TV for cars because that’s it. That’s what I love. I want to make people smile.”

For me, I thought I’m either gonna go back to school and be a youth minister — minus my terrible language — or a high school counselor if I can’t make TV work. Because trying to be on TV and make the most people smile was always my dream. That’s what I wanted to do. I felt like that’s what I was supposed to do with my life.

But if I couldn’t do that, then I wanted to have a really positive influence on people and target the time of life where it was always the most important for me. Watching Columbine and the insane amount of guns and stuff happening in school, that’s what breaks my heart the most, because those are the same kids that were at some point a lot like me. They were different, and all of the kids that weren’t different were afraid and they attacked them — just like social media. They went after the square peg that didn’t fit in the round hole.

But it’s really themselves that they’re worried about. It’s (the ones attacking). It has nothing to do with the other kid. And because I had these parents whole told me it’s OK and I should push through and that life is gonna be great, then I didn’t end up going through one of these other paths that so many of the kids end up going down, which is a really dark place.

I think we all have that choice everyday. You can get up and look for sunshine or you can look for clouds. And whichever one it is that you’re looking for, you can find it. So I think at the end of the day, I just try to do my best every day to get up and live my life like that.

And as you know, adulting is hard. Like this stuff is real, the sacrifice that it takes to be out here, to be a part of this. Sometimes (I try to) remember: I’m bringing joy to somebody right now that I don’t know. I’m in someone’s living room and I hope they enjoy learning that Jimmie Johnson has all these amazing layers to him and they’re fun and caring and funny.

And I hope that they know that and think about that, because I might be missing a friend’s wedding, or I might be missing playing the backyard with my kids or whatever it is. But it’s because I believe at the end of the day, it’s all gonna be worth it.

I don’t mean that in terms of financial gains. I know it’s tough in a sport where people have private planes, but you see me flying Southwest or Delta. I’m a Delta guy, but I met somebody on my Southwest flight the other night and they’re like, “What are you doing here? You’re on TV.” I’m not Ryan Seacrest! Like Ryan Seacrest is on TV! The rest of us are just on TV, that’s a totally different thing.

But it’s some of those moments where you get to educate people, like yeah, started from Craigslist, 13 years later I’m lucky to still be a part of this. You think about all the different sides.

You asked one question and this is a 15-minute answer. That’s my bad. But at the end of the day, I think that’s how you gotta do it: Just try to be the best you that you can, and I think at some point the trolls will get tired of not getting a response and they’ll just give up because they’re bored anyway. That’s why this whole thing started, because they were bored.

I guess in the manner of spreading joy and sunshine, how do you do that with individuals who are replying to you? How often do you write back to those people? At one time you would call random people from Twitter. So how much time and energy do you put into those interactions?

I think it’s a hugely important thing for me to do, because all these people that follow me and interact are the same people who watch the shows and help give me ideas. So what I try to do it sort of compartmentalize that as, “This is definitely part of my job,” and I try my best to get back to every person that reaches out. It’s sometimes impossible, and sometimes it will take me months. But I try to get back to Instagram messages, Facebook messages, tweets. I always feel like when I’m at an airport, it’s a great time to do that. If I’m sitting in a hotel room, it’s a great time to do that. I used to try and do it constantly and I realized that the time that it was taking out of me being in the moment, being home and being present with my family was not worth the benefit of that instant gratification for me or the other person.

So I said OK, I have to remember that this is time here (at home), and if I’m out of the house and when I’m out working, then that’s everybody’s time. Because like you, the same people that support me are the same reason that I get to go do it. So I want to try and devote as much time to them for that purpose as I can.

And that’s what Phone Call Friday came out of. My brother-in-law had ridden with me to Charlotte for something (in 2012), and we were coming home and I said, “Man, I wish there was a way that I could call people and just say thank you.” He said, “You should do that. Why don’t you?” It was like, “Oh, I never thought about that, maybe I should.” So I said, “All right, everybody tweet me your phone number and for the next two hours I’ll call as many people as I can.” I did a *67 to block my number because believe it or not, I didn’t want everybody in the world to get my number. But I would just go down the list and just call every single person. And some of them would not pick up, and I love leaving voicemails — it was really fun. But it was just a great interaction, like, “Hey! What are you doing? It’s Rutledge.” And the first half of each call was them being, “No it’s not. It’s not Rutledge.” I’d be like “No, it’s definitely me! What’s up?” “Oh, it is you! Hey!”

In my mind, things like Facebook Live and Periscope do that in a way that feels less intrusive than putting your phone number up. But I wish there was a way that we could say, “Hey, from 2 to 3 I’m gonna video live and pop in and say hi,” and there’s a way to see people back. I would love that sort of iMessage/FaceTime kind of app where people just come in and say hi.

That would be so cool, because those are ultimately the people that guys like you and I — and there’s plenty of females out there, too — that owe our placement of where we are to those people in the sport. So I do think it’s really really important.

I also try to remember that if somebody’s mad about something that I covered or mad because Junior is out of the race, whatever the moment is, it’s not worth it to waste the time on that person when personally you could be spending it on somebody that is asking a real question or wanting to know more. Like, “Hey, I really thought that was neat how you mentioned this thing about Jenna Fryer (in last week’s Social Spotlight). How can I see more of that? I want to learn.”

The stuff we have to keep in mind is, “OK, it’s all about the time we spend and how. So let’s make sure we do it in a good way.”

This is something that sort of drifts away from social media, but I’m really interested in knowing more about your instant warmth toward people. I feel like if people walk up to you and haven’t met you, they could probably give you a hug and it probably wouldn’t be that weird. So through interactions with people on social media or wherever it may be, what is the secret that I could learn or somebody else could learn in their daily life where you are able to express that? What can people do to be more like Rutledge?

That’s a really funny way to put that. First off, thanks, because I really appreciate the kind words. I think at the end of the day what you’re saying is, you enjoy the way that I love. And for me, the way I love people and share love and show love and express love is — not in a weird way — a pretty physical manner. I just think the world is a better place with a little more love. So when I see people, old friends — whether it’s (Jimmie Johnson spotter) Earl Barban, who many not look like a great hugger on the outside and may not seem like that kind of guy, or if it’s Clint Bowyer, I’ll hug whoever. I’ll let my friends know that I’m a hugger.

It’s funny, some of the things we talk about sometimes with family and friends. They’re like, “Why are you such a hugger?” I definitely think that if people aren’t into hugging and aren’t into expressing warmth and stuff like that in that way, I’m in no way implying that that means there’s something wrong or they aren’t built like everybody else. Like I’ve got some friends that are really uncomfortable when I try to hug them. I’m always like, “Just let me get it out of the way — just one good hug and we’ll just roll on.” And that’s just part of it.

I’m certainly not perfect, but I try to be real comfortable with myself because if I feel like I’m getting up every day and I’m trying to do the best I can with all of the things that this world has to throw in your face every day, if I can just get up and try to get the best job I can, I’m doing something right. And so I’m almost always real comfortable with that side of my life.

And look, we all have good days and we all have bad, but a hug can change that. You can have a bad day, and someone can see that in your eyes or in your face or whatever, and come up and give you a good squeeze and you can literally feel like that tension and that anger just be completely wiped away through one single little interaction there.

So yeah, race fans will see me — and it could be out in the garage, it could be in the campgrounds, it could be in the airport — and be like, “Can I just give you a hug?” Yeah! I’d love a hug! Yeah, let’s hug it out, because it’s this one moment that can change so much in a person’s day, and whether you see it or not, it has a very real effect.

My two oldest girls will get off the bus and they come running to me, and it is hug central. There is nothing that makes me feel better in the world than moments like that. But I do think that in a crazy world that we live in now, love is what has changed in the world. From colonial days — pick any time period to now — it’s harder to love people. We’ve created this great technology that does all these things, but all it does is put these constant restraints on your heart, on your time, on your placement with everything else.

I am most attracted to people who love like that, who can just be immediately warm and open and it creates great friendships. I think that’s honestly one of the reasons why Kyle Petty is one of the closest friends I have in the world, and I hug him almost every time I see him. I called him earlier and he’s not flying up until tomorrow, and I was like, “Aw, alright. Well I can’t wait to see you tomorrow.” And I know when I see him, I’m gonna give him a hug. And when I leave the track on Sunday, if we’re not on stage and one of us is running for an airplane or whatever, it’s always a hug and “I love you” because that’s really important.

So often we just miss those little opportunities to say something when you have the chance. If the last thing people remember is, “Man, he gave me a really good hug when I saw him,” that’s a really cool thing to leave people with. It’s kind of that How Full Is Your Bucket? kids book that was always about if you say something nice, if you give someone else a compliment, it will make them feel better and it’ll put a drop in your bucket.

I think hugs are a great way to do that — but I think high-fives are, too, or smiles, or sometimes I’ll just shout your name. Like when I see you in the garage, sometimes I’m just gonna shout, “Jeff! HEY!” I think that’s fun. People need it. But I think at the end of the day, they’re all just different ways to show enthusiasm and fun for life.

Because let’s be honest man, there’s some hard stuff out there. The more that we grow, the more that we learn, we’re also constantly faced with the things that are not what we thought, and they are way more difficult. And there are people with huge fights out there, and if we can put our best foot forward and be those people that we wanna be, it will make their day better.

At the end of the day, that’s what I strive for: What can I do to make that person (happy) who is sitting on the couch who doesn’t have a ton to be pumped about this week? They’ve got a 50-hour work week, they’re barely getting by, the car hopefully starts every day they go to work. And they’re just laying there and watching this moment. If I can bring a smile to them by something that I’m doing or sharing, and if you can bring a smile to them because they go, “Oh my gosh, I want to learn more about my favorite driver. This is great, I love this angle,” then we are making a difference. And at the end of the day, that’s all everybody really wants to do. I just want to make a difference.

With this new food show that I have (Southern and Hungry), that’s been such a cool thing to see. So many race fans and Top Gear fans and people who really watch food shows and all those cooking channels, so many of them are the same people because they’re all the people that love. The reason why people like to go out and eat and love to do stuff like that is because they’re sharing with someone. That’s a moment of joy. The reason why people love to go to races together are because it’s with their friends, and they’re gonna go tailgate and they’re gonna watch people literally ride around in circles.

We are not saving the world, but we’re doing something really fun because this sport — like every other sport in the world — is a form of entertainment. We are taking our minds off of the very real things that lurk in the back of our heads all the time and we’re taking time away from that to live and to have fun, express joy and do all these things together as a group. So at the end of the day, if a hug is something that can change another person’s day, then I want to be that person who is first in line to give it out.

That’s not everybody’s cup of tea and it doesn’t have to do with me. It’s OK. If you’re a hugger and you need a hug, tell somebody. And if you’re not a hugger and you need a hug, then you should tell somebody. You’ll feel a lot better if you do. Or just throw a high-five out there.

But I’ve also learned in my life it’s not a weakness in saying that you need help with anything. If it’s, “Hey, I could really use a ride to the airport” or “Hey, I could use somebody to go to dinner with,” whatever it is, it’s truly a sign of strength.

And I’m telling you, there have been days where a person has come up and hugged me or I’ve seen someone else hug another person and change an entire week, a weekend, a moment in time, whatever it is, because of one action — and that’s a hug. So don’t be afraid to hug it out, people.

This is awesome. Well, where can somebody send you virtual hugs? You’re on Twitter, Facebook, Instagram — I know you dabbled in Snapchat at times. Where are all the places people can they find you?

Not Snapchat. I’m not a hater, but I went to school for marketing and it goes against everything I believe. If it’s worth doing, then it’s worth being around and people sharing it. I get why a lot of the younger folks like this whole idea, but you know what, let’s just send some real hugs. Let’s put a picture up on Instagram, let’s put it on Facebook, I’m on all of those. It’s just @RutledgeWood.

My new show comes out Oct. 9th on the Cooking Channel. It’s called Southern and Hungry, because anywhere I go, I am in fact Southern and hungry. It’s Damaris Phillips and I. I hope you’ll check it out, tell me what you think.

And of course, you can see me every week on NASCAR on NBC.

Adam Ferrara, Tanner Foust and I are gonna get the (Top Gear) band back together and go make some fun car show, and I can’t wait to tell you where that’s gonna be and when. We’re working very hard on that.

And I’m going to the Winter Olympics in South Korea in February. And if people want to send virtual hugs, just know that I’m just a little bit nervous, like a pinch Idiot Abroad meets a pinch of nervous about global war, and it’s really hard for me to be away from my family that long.

So that’s me in a nutshell. Just a guy who’s just hustling to make sure his wife and daughters can have a lot of fun and a roof over their heads and scooters under their feet. And bicycles.

But thanks for letting me do this, it was really fun. I thought it was gonna be a 10-minute thing and we’ve been hanging for half an hour, so thanks for listening. You guys are awesome out there! And if you ever see me at a racetrack, say hi. And if you have to shout, it’s probably because I have earphones in and I’m listening to a producer in a truck tell me what they think I should go do next. So if I don’t hear you, it’s no offense, OK? Let’s hug it out.

This interview was brought to you by Dover International Speedway. Thanks to Dover for sponsoring the Social Spotlight interviews for the past few months. It’s not too late to go, so here’s a link to buy tickets (and make sure to come say hi at the tweetup).

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Social Spotlight with Jenna Fryer

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Each week, I ask a member of the racing community about how they use social media. Up next: Jenna Fryer of the Associated Press.

It’s fascinating to me how much you take on the haters. I feel like sometimes you embrace it and are like, “Bring it on” and sometimes you’re like, “I can’t believe people are getting mad.” So how do you deal on a day-to-day basis with those people on social media?

I recently made a really big change with my Twitter settings in that I changed it to where I only will see your tweet now if you have confirmed your email address (through Twitter). So I think that has cut down on the trolls, which I really enjoy. I really felt it liberating. I noticed it within a day; I noticed the traffic cut down. And it’s unfortunate, because maybe some legitimate people (were cut out) if they haven’t taken those steps with their accounts, but I did open my DMs — which has been a little weird.

The thing about the haters is I can’t believe some of the things people say. I think people think I’m being whiny or thin-skinned or I can’t take it, but sometimes I just think people are inappropriate or mean. One of the things I learned from (13-year-old daughter) Sydnee’s age group is there are certain things that just aren’t tolerated — like body shaming or woman-on-woman shaming. They just think it’s deplorable, like it’s the worst thing in the world. So you get on Twitter and you’ve got people who are just mean.

And sometimes it’s the most innocuous things. You retweeted a link of mine yesterday and said you thought my lede (a writer’s introduction paragraph) was “spicy.” And the mentions just deteriorated into this battle between IndyCar and NASCAR fans — and I don’t want any parts of that anymore.

But when you’ve crossed the line — even if it’s my imaginary moral line — I’m going to call you out on it. I am. Because even if you’re anonymous and we can’t tell who you are because you’re an egg (as a profile picture) or you’ve got a fake name, you deserve people to know what kind of person you are.

But do you enjoy it some days? Do you ever enjoy the back-and-forth and retweeting these people? Because sometimes I just feel like, “Oh, Jenna is from New Jersey, so she doesn’t mind ripping these people right back.”

Sometimes I rip them right back. But like I’ve really been quiet all week on the Danica (losing her ride) thing; I’ve really been offended by all the traffic I’ve seen. I don’t want to attack people to attack them, but I kind of want to shake people and say, “How many of your dreams did you follow? What did you make of your life? How dare you criticize or attack or disparage what this woman has done.” She may not have been the greatest race car driver ever, but she was a tremendous businesswoman who parlayed that into a multi-million dollar career while following her dreams. For people to just tweet nasty, angry things — and I got a particularly bad email this week — I don’t understand why people are like that.

I’ve seen through social media that jealousy is so ugly. And so sometimes I fight back. Sometimes I just can’t take it. Sometimes it’s not worth the headache, but sometimes you wake up and you’re just in that kind of mood and you’re like, “Alright. I’m going to fight back today.” And other days, you’re like, “I’m not even going to look at Twitter today.”

I think your biggest controversy was when you wrote your Fernando Alonso column in the spring (about how he wouldn’t have that big of an impact on the Indy 500) and there were so many people getting mad. Were there days during that time when you decided not to look at social media or were you always checking what people were saying?

No, I stopped looking at it after awhile. You can’t argue with people who don’t want to have healthy debate. You see that all across our country right now, and social media has really deteriorated conversation and debate. They just want to say what they want to say, and they just want to label me with whatever label fits their argument — as someone who is uneducated or doesn’t know or respect Alonso.

That wasn’t it. The issue I always had was, “What is Alonso going to do for this race and this series?” And what’s been difficult for me is I was right! I was right. Everything I said, I was right. The television ratings were not up. He did nothing in this country for the race or the series. Now, he was charming, he was wonderful, he was a delight to watch, he was a delight to cover. He would be a delight if he were here all the time — but that’s a different story. And that was the point. So it’s been very hard for me not to crow and say, “I told y’all.”

I use my column in different ways for different things. I’ve used it in political ways lately, and you get a lot of people who just don’t agree with you. I think there’s certain places for sports and certain places for politics, and NASCAR really stepped into a big hole by inserting itself into politics — and now you can’t really get out of it. You can’t pick and choose. And as a result of me trying to stay true to my moral conscience and true to the obligation I have to my daughter to show her how you must take stances, you just invite this attacking army on you on social media. So some days, I just don’t look.

Personally, I’m super reluctant to say anything I know is going to bring an avalanche of haters. Because it really can bring me down or be deflating. But it seems like you’re more willing to do it — it’s not going to deter you from speaking out if you feel strongly enough about it.

Well, there’s sometimes when I just feel like enough is enough and somebody’s got to say something. We as the auto racing media corps in general, we spend so much time on the nuts and bolts and encumbered finishes and this and that. We don’t tend to look at the bigger picture very often. And a lot of people don’t want to or they get annoyed.

I just think when Brian France took his stand on the Confederate flag, he started down a road where he has kind of cherry-picked where he wants to be involved. And at a time of tumult in this country and when you’re looking for good leaders and you’re looking for the JJ Watts of the world or the Jimmie Johnsons and these guys who step up, you would hope the leadership of the series would step up. But I think they’ve gone backward based on fan reaction, because not everybody cares as much about doing what’s morally right. And they’d rather just stick to their beliefs and keep sports and politics and entertainment and keep them all privately, and I just think NASCAR lost that right.

You’re probably the reporter who is most tied in to both NASCAR and IndyCar — I don’t know somebody else who has mastered having one foot in each as well as you have. So what’s your philosophy in managing that on social media? Sometimes you’ll tweet a picture of you with somebody from a series — is that part of letting people know, “Hey, I’m an insider?”

No. So I really have embraced Instagram and started to enjoy that more —

Is your Instagram public?

No, my Instagram is private, and the reason is it’s a lot of my daughter on there. But I started this thing called #100HappyDays. So unless you follow the #100HappyDays, you don’t really know about it. But in the beginning, it was really great, because it really forced you to look at every day differently. You would look at things and they would be small, minor, little things and you would say, “Oh, this made me happy today.” But then everything started making you happy, so you couldn’t post a picture too soon in the day, because what if something happier happened later in the day?

So as it went on, Chip Ganassi started to get annoyed by it. He started to literally get annoyed by it.

He was trolling you.

He was trolling me. And at a race, he did a media session. At the end of the media session, he asked to go off the record. And we went off the record, and he said everyone in the room had to agree to be honest with him and we had to do it by a show of hands. And he says (in Ganassi imitation voice): “Be honest. How many people are sick of Jenna Fryer’s #100HappyDays?”

How many hands went up?

There were some hands. But from that moment on, I said, “You know what? Now I’m doing #365HappyDays,” and a lot of them are dedicated to Chip. So I’m kind of trolling Chip now back with it. Like I posted a picture with Jamie McMurray the other day just so I could tag Chip. And whenever I have the opportunity to get Chip in a happy day (photo), I do it.

But it’s not to show I’m an insider. I just think I’m an asshole sometimes. Like when that guy wrote me that really mean email the other day and I wrote back, “I think your caps lock button is broken.” Or today, I bought a Marco Andretti shirt at the IndyCar (souvenir) hauler because why not? Like I just think I do things (to mess with people).

So it sounds like what happens is you’re doing something that’s a normal action to you, because you’re so tied in with all these people. But I feel like it’s coming across as, “Wow, Jenna is such an insider because she knows all these people.” But it’s normal to you.

I do get that, and part of that is because I’ve been in racing at a fairly full-time level since 1998, ’99, 2000. What I am seeing is much like Matt Kenseth and all these other guys, everybody that I do know so well, we’re all aging out. Like we all grew up together,  to a degree. Jimmie Johnson and Ryan Newman and Marty Smith and some of the people who work for Jimmie Johnson — we were all rookies together. Jamie McMurray, too. Well now, as they’re aging out — Dario (Franchitti) has gotten older and Helio (Castroneves) and Tony Kanaan are in their 20th years — we’re getting older. And I don’t know the younger drivers the way I do (the older ones). I’m fortunate I’ve built a little bit of a relationship with (Ryan) Blaney —

And Kyle Larson, I feel like.

Larson, yeah. But I’m not going to roll up on Josef Newgarden and be like, “Josef! Be in my #100HappyDays!” Because I don’t know him that well yet, you know? So there’s a changing of the guard that affects everybody that people don’t realize.

Is that a threat to your career or something you can adjust to? Like when you see younger drivers interacting with younger writers on social media, do you see it as a whole new class of writers that could be a challenge to the current generation of media?

No. I do see what you’re saying and it is a challenge because you have to learn. So much of what we do — yeah, it’s racing, but you have to understand these people. The most fun part of what we do is like dissecting why Kevin Harvick was mad about something or why did Kyle Busch do this. I just think it’s part of the job — we just have to learn new people and build new relationships. I don’t think it’s threatening. That’s a skill you have to have. You have to learn your subjects. It takes time.

Tony Stewart and I went two years without speaking to each other. You go through peaks and valleys and you get to know people and they get mad at you and stop talking to you for a little while or you work things out. It’s just part of the challenge. I’m not threatened. A huge part of it is still try to be professional and be fair and be honest and don’t get weighted down in all the muck. And the younger guys will figure out who you are.

But isn’t it tough to avoid being baited into that sometimes? Because that’s what social media often is — the muck.

I had a good time this past weekend on social media because (Brad Keselowski) and Denny (Hamlin) and Kyle sparring back and forth. I was like, “This was what social media is meant for. This is what I liked about Twitter when I joined it seven, eight, nine years ago.” And we’ve gotten so far away from that, where Twitter is just everybody attacking everybody. I like that, and that’s why I think I’ve migrated more toward Instagram, because you can get out of the muck.

It’s just your mood if you get baited. If somebody catches you or you see something at just that right time, then you’ve opened the hole and down you go and you’re fighting with everybody and you kind of have to step away.

What’s the future for you on social media? You talked about changing your Twitter settings. How do you see this evolving for you and your reporting as you go forward?

I’ve already changed a lot from when I first was using Twitter. I almost used it in lieu of taking notes. Because you would say, “Caution, Lap 145” and you would be able to go right back into your Twitter feed. Well now, everybody is tweeting “Caution.” A few years ago, I stopped doing it. There was such a race to tweet everything, and everybody was tweeting the exact same thing. And if you’re a reader or a consumer, when you open your Twitter account and see nine consecutive tweets and all they say is “Caution,” why are you following these people? Wait until you have the information and wait until you have something to report.

So I’ve already scaled down — I did that a few years ago. I also cherrypick quotes now so that I’m not part of that instant timeline where everybody is just tweeting what Dale Jr. said at exactly the same time.

I think social media is still a good tool. This is a great example: I woke up the other day and was like, “Why is Ted Cruz trending? Who is Sergio Dipp?” And within just a few keystrokes, you’re able to figure out exactly what you missed overnight by scrolling through Twitter.

But I also think for me, I don’t need to do a 24/7 update. There’s enough people who are doing that. I’d like to be a little more of myself, I’d like to be a little more sarcastic and of course tweet the links and the news.

One thing, while I have this (microphone): I think media-on-media crime on social media is the most disgusting thing. It’s awful. Media should not be fighting with media on social media. I think it makes the whole profession look bad. We all have to live together, we all have to work together and when people are critiquing, criticizing, roasting, dragging, complaining about other media, it’s such bad form. And it’s so ugly.

Yeah, we want more driver-on-driver crime — not media-on-media crime.

Correct. (Laughs) More driver-on-driver crime, starting now.

This interview was brought to you by Dover International Speedway. The cutoff race for the first playoff round takes place next weekend (!!!) at Dover. Here’s a link to buy tickets (and make sure to come say hi at the tweetup).