Social Spotlight: ‘Boris’ from Joe Gibbs Racing

This week’s Social Spotlight interview is with Bryan Cook, director of digital and social media for Joe Gibbs Racing. Cook is affectionately known as “Boris” and is the face of all things JGR social media. I spoke with him Thursday at the JGR shop.

What are you doing with this under-construction space at Joe Gibbs Racing?

We’re building a social media studio that’s going to center a lot around video, because those are the two big things that our partners and our fans are really enjoying.

Social media is one of the top three things we hear from partners. Obviously for fans, it’s a continued way to get them connected to the drivers and our team.

My goal is to make them feel like they’re a part of the team. The more we can do that, the more we can have a space that makes it easy to go live on a Facebook or an Instagram or even a Twitter is important. I think it’ll be important, too, because it’ll give us a chance to shoot more cars, it’ll give us a chance to unveil things, to showcase crew members and to have them here. (It’s) kind of a more comfortable setting to either do an interview or get some insight or talk about their job or talk about a car. I think that’s going to be an exciting part about this.

What exactly is the backstory for people calling you “Boris” when your real name is Bryan?

It started my first week on the job. I got on the team plane to go to Talladega — first time going to the track with JGR. Joey Logano was our driver back then, and he was sitting in the row in front of me. When I started, I had a big curly fro and facial hair and I looked a lot like Boris Said.

Joey turned around — and he hadn’t met me before — and he said, “Hey, has anybody ever told you that you look like Boris Said?” I said, “Yeah, actually.” He said, “That’s your new nickname now.” So he like knighted me.

And it’s been actually pretty awesome, because it’s kind of turned into a pen name. I read this book about how to be successful with people and in business, and they always talked about having an artifact. Like (former Secretary of State) Madeline Albright always wore a lapel pin; just something people remembered. I found out that’s kind of what the nickname has turned into. People remember it, it’s funny, I guess it’s endearing. Boris (Said) is a nice guy; I’ve met him a couple times and we’ve done some funny videos together with some stare-offs. So I have to thank Joey for that one — it kind of helped out.

Boris Said, left, and Bryan “Boris” Cook pose together back in Cook’s fro days. (Photo courtesy of Bryan Cook)

I feel like everybody knows you at JGR. You could walk through anywhere and everybody knows exactly who you are and what you do. And you’re really part of the team. Does that help you with your job and make things easier when you approach people to do things?

Yeah, for sure. It’s vital. I always feel like I’m playing the long game. This is my eighth season with the team and I’ve been on the road every year with the team, going to almost every race. It’s been important for them to be comfortable, and of course, trust is the biggest thing. It’s knowing I’m for them, I’m biased for JGR — for making our driver, our team, our owner look good. It’s unashamed about that.

They want me to be excited when we win and disappointed when we lose. It’s important for them to know they can trust me and I have their best interests at heart. And also that I love the sport and love JGR, and I just want to tell a good story that is interesting to the fans, but also puts us in a good light.

It’s at the point now where I do feel like a driver can see me walking around and ask me to help them knock out a video or ask for an idea for how to do something on their own channels. They’re not technically employees — they’re obviously part of the team — but we want to elevate their channels. It’s been really exciting for me to see that development where you start with social media.

When I started, Twitter was really just becoming important. I wouldn’t even say it was vital to a business yet. It was more hobby level. But it was getting there, and Coach (Gibbs) and Dave Alpern, our president, had the foresight to realize we needed somebody in that position starting to catch the tidal wave that was coming. So it was important to kind of have fun with it then, but then over the long run proving myself and showing I was going to do a good job. Those guys now trust me to help them with their own things. So that’s exciting for me.

Let’s get into your general philosophy. I feel like you try to say to the fans, “You’re part of our team.” Does everything you do stem from that philosophy?

To start with my philosophy, I have to start with my background. I fell in love with racing when I was 12 years old. My uncle got me into it. I have kind of a funny story with it, in that I was kind of born with a natural artistic bend. So I started falling in love with racing because of the color and the speed and the excitement.

I know that world of how it feels to be a kid at a track and enamored by everything that’s going on. I always approach the social strategy from that standpoint, from viewing me as a kid: What would I want to see? What did that feel like?

I’m jealous of fans now, especially younger fans, with social media. I would have killed for the opportunity back then to be able to interact and send a drawing in or interact with a driver or crew member or give feedback and see it used in some way on a team’s social media. I would have loved that. So I always approach it like that. I want the person to feel like they’re part of the team as much as I can, and that involves direct interaction as much as I can.

I remember when I was a kid, I wanted to design street cars, and I wrote a letter to one of the car manufacturers and they wrote me back, and I still remember that. I remember how the embossment on the paper felt. So I just try to always keep that in mind when I approach it. That’s sort of a general thing, but it’s very important to have that approach. Because social media changes daily, it feels like — a new update to an app, a new piece of content, every week is a different story. And so I just always have to have that background in mind.

It’s pretty incredible hearing how you got started in the age before social media really took off. Particularly Snapchat — now if you were out there with the artistic skills you have, you would be a hot commodity just for Snapchat stuff alone. And it turned out you were already in a social media job, then Snapchat comes along and it becomes perfect for you in that way.

Maybe it sounds corny, but I really feel like I’m sort of in the zone, like I was meant to be here, you know? Who would have thought you could merge artistic stuff and NASCAR racing? In college, people laughed at me for that. I didn’t hide that I wanted to go that way in art school — that’s what my degree is in — so you can imagine how that comes across. But I think it’s important to find your niche, and I’m really thankful I have. I have to pinch myself; I kind of get chills talking about it now. Snapchat has been fun, to literally see an outlet for drawing in my world is exciting.

As long as we’re on Snapchat, let’s go there for a second. It seems like you try to tell a story chronologically from start to finish on a race day. Is that correct?

On race days, yeah, definitely. I still debate with myself about how to best do it. How much information is too much information versus fun posts versus documenting? But yeah, I definitely try to do a start to finish and look for storylines within the race. I’m not trying to pressure myself to cover everything. You can’t please everyone, but there’s a lot going on, especially with four (Cup) cars and three in Xfinity. It’s giving insight, it’s giving radio communication, and it’s really quality over quantity.

So on a non-race day, let’s say they come to you and say, “Hey Boris, we’re going to be having a car unveil and we want you to cover it.” So you have all sorts of options, and you only have so many hands. You could put something on Periscope, Facebook Live, Snapchat, even Instagram Live now. How do you decide what to cover it with?

I have a feel for which platform is going to spur the most engagement — which one fans expect certain kinds of content on. Twitter would be more news-related, maybe more breaking news. Facebook and especially Snapchat now are more of the fun, insider story behind things. It also depends on the partner as well; they sometimes have a preference for which outlet — either they have more followers on it or feel like it’s better for their business. So that comes into play, too.

I think right now, Facebook is the behemoth that has the engagement and it’s an easy way to store content as well as unveil it. So that typically is going to be the one we go to. I think (Snapchat and Instagram) stories are great, because they let us tell the stories in quick hits. For a car unveil, it’s typically a live hit, and Facebook right now, there’s no real other place to go for the numbers. The other ones are doing well, and they’re exciting, but if you have to choose one — and oftentimes we do, unless we want to use two phones — I’ll go with Facebook.

I tagged along with you to a paint scheme unveil last year at Fort Bragg, and I saw you use a two-pronged thing with a pair of phones on it — both being charged — and you were Periscoping and Facebook Live-ing at the same time. But you feel like overall, Facebook Live is the better platform for you?

I think so. And Facebook is really hands on. It’s an exciting time, because we have people from Facebook that are working with us — which is the first time in my seven or eight years that’s happened. I have to give kudos to Facebook for showing the initiative to do that. I think if other platforms did that, it might be a little bit of a different story.

It’s not all about numbers in social media — of course, people always want big numbers — but to me, it’s about authentic engagement. And that’s why I’m on Snapchat, too. If you think about Twitter and Facebook, the percentage of engagement from your followers is relatively low. On Snapchat, you could be looking at an 80% engagement. I don’t know our follower count, but say we had 10,000. We’re getting 8,000 highly engaged people to watch all the way through a story. That’s more valuable to me than if we got 20,000 on another platform that aren’t actually engaging.

Facebook Live is great because of the comments and the interaction and the ability to really include people in the space they’re not expecting to be.

I’m always sort of torn on what to shoot. Do I want to video? Do I want to snap? Sometimes I get myself in a situation where I’m like, “Dang it, I missed that. I should have done another platform.” When you’re covering something, do you ever get in a situation where you’re second-guessing yourself that you should have done it differently?

Definitely. I’ve kind of figured out a little bit of a process. I typically shoot first in Snapchat, because I know I can download it on the spot and I can (upload) it somewhere else. But then Snapchat, you can’t reverse that into (the app). So I make sure I have that, because it also gives me a chance to cut down on how much I’m shooting. It has a (10-second) window, and I want to make sure I’m getting the good stuff and the high-quality stuff, so it’s helpful for me in a disciplinary way to focus down on, “OK, what’s going to work here?” And then sometimes I’ll just shoot with a regular camera and I know I can put it up elsewhere.

But (Facebook) Lives a lot of times now have to be planned out — in my world at least — and have to be kind of thought through. You ultimately don’t want to embarrass anyone. Everyone on our team, we have great people here and the drivers are pros off the track in their media and their image. So along those lines of trust, you want to make sure they know you’re going live and they understand what the context is so there’s nothing unexpected — as much as you can control.

What’s the pressure like to be the voice of the company? You get all sorts of people tweeting at you and you’re having to answer them, and they might not be in a pleasant mood. Or you may have to deal with haters. How do you deal with people on a daily basis like that?

It’s funny, because I kind of walk on a line. You want to show personality, because this is a sport; it’s fun. I have fun every time I go to the track. And that’s what people want out of sports, I think. So you want to be fun and biased at a level that shows how much a part of this team I am and how much I care about it. And then you also have the wisdom side and the side about not embarrassing anyone. That’s a fun line to walk.

I’ve figured out ways to do that; experience has helped me do that. There’s always an opportunity to engage in fun back-and-forth banter. That’s just a human thing. It goes back to authenticity — understanding this is really about one-on-one interactions with people that are now seen on a broader level. Everything that comes along with that has to be considered.

There’s been some great times with other teams, specifically, where we can have some fun back-and-forth that’s not over the line. I remember with (Richard Childress Racing), for example, we’d have fun back-and-forth in a competitive way just about a pass on the track and things like that. And I love that, because I think fans want that. I remember growing up, my uncle had one driver and one team. He was a big Earnhardt fan, and there was nobody else he wanted to deal with, and he was going to talk trash about Jeff Gordon — who I liked. And that’s part of our sport, so you don’t want to lose that.

But as far as being a voice, the great part about this company is it’s a family-run deal, and it feels like a small team even though we have a lot of employees here. At this point, I have a pretty good feel for how Coach likes to be represented. That’s always my first thought: I want to represent Coach Gibbs and our drivers and our team as a whole in the right way and the way he would want to be represented — not about my personality, but about what his would be.

So I keep that in mind, and I double-check and re-read everything, and I think, “What would this person think?” and “What would that person think?” It can be exhausting, but the payoff is big, and if things go bad, it could be really bad. There’s a lot of pressure and you make mistakes, but we have a good team here, so I figured it out.

Is it always just you? Do you have helpers or assistants or anything like that? If somebody tweets, is it always you who tweets back?

Not anymore. Within the last year, because of all these platforms we’ve already talked about, it’s almost humanly impossible. So we have one person, Stacie (Fandel), who helps with Twitter and getting things up and getting posts scheduled. And then we have a girl named Amanda (Godwin) and Evan (Wahl) and we have an intern named Sarah (Traylor) that help out. We work on the creative and work together on brainstorms and make videos and all that. They always joke with me that it’s kind of like everybody thinks there’s just one person — Boris. I don’t know if you watch The Walking Dead, but there’s a character Negan, and his whole group all goes by the name Negan. I’m not quite that egotistical — I hope. But they always joke with me about that.

Within the first six or so years, it was a lot of a one-man band — and that was a lot (to handle). But I loved it, and I still do, but it just got to the point where we needed a team. And I have a good one.

How many races do you end up going to per year?

Right now, I’m scheduled to go to all of them.

So you never get off-weekends?

It’s tough to get an off-weekend. This weekend in Martinsville, I’ll get Saturday off. I’m just going Cup day, so that’s good. But they’re good about giving me my Thursday and Friday off, or the two days I need to find here and there, depending on what the race schedule is. The West Coast Swing is always a tough one, as it is for anybody in the industry. But there’s a lot of great stuff there — like we covered the car swapping, which is an insider look that a lot of people don’t see. So it’s worth it, but it’s definitely a whirlwind schedule.

I know you have help now and you do get some off-days, but it’s still such a demanding job and it has to be overwhelming at times. What’s your secret to making it through the season where you can enough time for yourself and be rested?

I don’t do much with my personal social media channels. It gets to the point where I’m creatively spent by the time I’m home and relaxed. So I’m not on my phone as much once I get home, and that’s pretty important for me. You have to be able to turn it off, and I think I can.

In our industry with news breaking all the time, it’s hard. I have the people who are important on my contact list on the special tone when I get an email from them, so I know I’m not going to miss that.

But for me, it’s just getting away from a screen is the most important part. It’s hard, because I really love the sport and so if I wasn’t working in it, I’d still be following it. Becoming a little less emotionally attached to it is the key, I think. And not too far (away), but just to where you’re not draining yourself is important.

The last thing I’d like to ask is about your amazing art and some of the creations you make. Let’s say you’re going to post something on Snapchat — some really cool snap with a drawing on there. How long does that take you to do, and how exactly do you do that?

It varies. I’ve learned to not bite off more than I can chew. I remember for the playoffs a couple years ago, NASCAR had me draw the four finalists in kind of a Snapchat portrait, and that’s the longest one I’ve done. The whole time, I’m just praying Snapchat wouldn’t crash while I’m in the middle of a portrait. That one took at least 40 minutes per drawing — I think one of them took almost an hour. And one of them was Kyle Busch, which I felt the extra pressure of not messing up, because I knew I’d have to see him later. But I haven’t done anything quite like that since.

It’s kind of a daunting task. Right now, I lean toward fun. I don’t try to be a perfectionist on Snapchat. I’ve seen a lot of artists where they’re like chiseled in their drawings. I don’t know how they do it. I’ve decided to start using a stylus. It’s a little easier on the fingers.

I like to enhance the photo I’m taking. If I’m on the shop floor, it’s fun to draw a character down there. Or I’ve been doing these things where I turn our race cars into Cars characters and put the eyeballs on them. So things like that that are simple and I know I can knock out pretty quickly.

In my world, there’s so much content and so many buckets to fill, it’s hard to not be discouraged, because you feel like you could always be putting something up — but it’s not realistic. So when I’m drawing, I just have a good feel for how long something is going to take, so I just try to temper that and keep it in that window.

Bryan “Boris” Cook is the director of digital and social media for Joe Gibbs Racing. (Photo courtesy of Bryan Cook)

Survivor Game Changers Power Rankings: Week 4

The absolute shocker of a tribal council twist resulted in the ouster of the castaway I had ranked 13th for the second straight week.

Here’s what I wrote about Malcolm before he went: “With the loss of two meat shields right away, it’s time to start worrying about Malcolm. He simply won’t have cover for much longer, and they’ll be coming for him soon as a major threat.”

Of course, if Tai hadn’t played the idol for the correct person, then Sierra would have gotten the boot. But the bottom line is if these veteran players have a shot to take out a threat, they’re going to do it.

I’m trying to reflect that in the power rankings. This is how I see the players ranked by their best chances to win headed into Week 4:

1. Troyzan (Last week: 3). Troyzan blew a big lead in the challenge, but that might help him in some weird way because they won’t view him as a threat. If he can use his idol, survive the next couple weeks and find some safety while the tribe takes out bigger threats, he might have a real shot once the merge happens.

2. Zeke (Last week: 2). This is the one player who I’ve been consistent on, so I’m leaving him toward the top for no real reason other than I need to stop flip-flopping on everyone.

3. Cirie (Last week: 6). The more visible Sandra is, the more it helps Cirie in the game. As long as Sandra is around, Cirie has cover and could make the merge that way. After that, who knows?

4. Andrea (Last week: 7). She’s playing the game she needs to play so far. I’m still not sure what her strategy is overall, but she’s putting herself in decent shape for later.

5. Varner (Last week: 4).  He seemed a little shaky last episode. I hope he rebounds, but he can’t be too visible or appear sneaky or they’ll turn on him quickly.

6. Hali (Last week: 5). At tribal council, it was tough to tell whose side she was really on. It worked out for her that time, but people need to trust her eventually or she’ll be gone.

7. Aubrey (Last week: 9). She’s done a good job of staying under the radar, but for how much longer?

8. Michaela (Last week: 11). Just waiting until everyone figures out what a threat she is. Or will it be too late by then?

9. Debbie (Last week: 10). Let’s be honest: She’s tried to change this season, but her true colors will come through eventually. That might make people think they can’t work with her.

10. Sarah (Last week: 12). I can’t get a good read on her one way or the other. It doesn’t seem like she’s a very big part of the show for now, though.

11. Ozzy (Last week: 14). He’s trying his best to play a good game. I hope for his sake he can keep it up, but it always seems like the players end up realizing Ozzy is too scary of a player to keep around.

12. Sierra (Last week: 8). She’s lucky Tai played the idol on her. But clearly, she’s viewed as a strong No. 2 on her tribe and thus considered a threat. She’s on too many radars.

13. Brad (last week: 1). I know I’m bipolar on Brad, but his huge moves have me concerned about his long-term chances. He’s had a FANTASTIC two weeks — but he’s also seen Tony, Caleb and Malcolm all leave. When it’s time to go after physical threats, who are they going to look at? Brad.

14. J.T. (Last week: 15). OOPS! He screwed his tribe by leaking the info that got the idol played against them AND failed in his effort to get Sandra out. Hardly a winning formula.

15. Tai (Last week: 17). Great move with the idol play, and he had a good episode. But I still don’t see him as being strategic enough to win Survivor. And I love Tai!

16. Sandra (Last week: 16). She’s in a great spot now that the attempted J.T. coup failed. But how dumb are these players if they don’t flip on Sandra? I can’t fathom these “game changers” letting Sandra get much farther.

12 Questions with AJ Allmendinger

The 12 Questions interview series continues this week with AJ Allmendinger of JTG-Daugherty Racing. I spoke to Allmendinger at Phoenix International Raceway.

1. How much of your success is based on natural ability and how much has come from working at it?

I would say 50-50. You’ve got to have natural ability to be here for sure. When you’re at the top level, you’re racing against the best in the world. With that said, the difference between the top and the bottom is very tiny. So you’ve got to really work at it to keep trying to hone your skills and especially as they keep changing packages figure out what makes these race cars fast.

2. Jeff Gordon, Tony Stewart and Carl Edwards have all retired in the last couple years. What’s your pitch for fans of theirs to become fans of yours?

Nice hair. We’ll just go with that. Nice hair.

Do you give out free gel samples?

No, I still need a gel sponsor. I get a gel sponsor, and I’ll start giving out free samples.

3. What is the hardest part of your job away from the racetrack?

For me, it’s the mental strain of it. Whether or it’s good or bad, you’re always thinking about it. Especially when it’s bad.

There’s a lot that comes with the job — sponsor obligations and having to do things like that. So it’s hard at times to put on a good face when you’re struggling to figure out where you need to get better.

More than anything, especially since it’s every week and you’re racing every weekend and there’s so much going on, for me it’s the mental side of it. It’s hard, especially when you put a couple of bad weeks together and it kind of steamrolls.

I always tell people for sure it’s one of the best jobs in the world and it gives me a great life. All the things I want to do, I get to go do. But at the same point, it feels like the worst job in the world because you put so much into it and it feels like you get gut-punched half the time. Especially as I get older, I think that’s probably the toughest thing: I can’t let it go. It’s always there.

4. A fan spots you eating dinner in a nice restaurant. Should they come over for an autograph or no?

Depends on how hungry I am. If I’m really hungry, they probably shouldn’t come near me, because I won’t be the nicest person. I would make sure they come over after I’ve eaten, because I’ll definitely be in a lot more pleasant mood.

5. What’s a story in NASCAR that doesn’t get enough coverage?

I think everything gets too much coverage at times.

We overdo it on everything?

It’s everything. Everything gets covered so much now. There’s so many media outlets to cover everything. The only thing I’d think sometimes is when you’ve got drivers that are doing well and certain incidents happen that take away from guys doing well, I think that gets covered too much. But it’s the world we live in — we want those fights. We want those arguments. We want those rivalries. So I think that’s what we go to first.

6. Who is the last driver you texted?

Most of the drivers don’t like me, so I don’t really have to text back and forth.

Why do you say that?

Because I’m not a real pleasant person most of the time, and I was raised in a world where my dad taught me, “We bring our friends to the racetrack. We don’t come to make friends.” I think the last driver I texted was Tony Stewart, because I love me some Tony. We went back and forth, especially at Homestead, his final race.

7. Do you consider race car drivers to be entertainers?

We definitely live in an entertainment business. I wouldn’t call us entertainers. Hopefully we bring entertainment to the people watching — otherwise they’re not going to watch. And to a certain degree, you don’t want boring racing because nobody is going to want to watch that. But I don’t want to say we’re entertainers; we’re race car drivers.

8. What is your middle finger policy on the racetrack?

Use it as much as I can. The thing is, nobody really knows I’m flipping them off because my arms are really short. So when I stick my finger out the window, it’s really just the tip of my finger so nobody knows I’m flipping them off. I try to wear white gloves, so if they do see me flipping them off, they’re going to see it a little easier.

The problem is now we have an in-car cam a lot, so I’ve got to tone it back a little bit. I make sure my team reminds me whether we’ve got an in-car cam that weekend or not to know if I can flip out inside the car without anyone seeing.

9. Some drivers keep a payback list in their minds. Do you also have a list for drivers who have done you a favor on the track?

Definitely. It’s one of those things where you race how they race you and how you want to be raced. There are certain guys you just know are going to race you harder than others. But you also know you get to certain guys and you’ve got that relationship where it’s that give and take. (And) you know at the end of the race, no matter what, the rules are off.

Tony Stewart was a perfect example. The first couple years, about every other race, he tried to come down and kill me because, as he told me, I was doing something really stupid. I think it was Dover, we got to one race, and he beat on me a little bit and we were having a great run and I got tired of it and I drilled him, and after the race, he comes stomping down.

I thought, “Alright, here we go again. I’m getting first punch in though, because if he gets his hands around me, it could be trouble.” And he slapped me on the back and said, “That’s how we race!” And he walked away, and ever since that time, we were racing each other fine. It’s definitely a give and take, and you have a list of who raced you how and how difficult it’s going to be.

10. Who is the most famous person you’ve had dinner with?

I don’t have a lot of famous people that I’m — I’m really to myself, so I’ve got a really small group of friends. Jeff, I don’t have a good answer for you. I don’t have anybody famous I’ve done dinner with.

You might be the most famous person you’ve done dinner with, apparently.

I guess, and I really tried to hide that fact.

11. What’s something about yourself you’d like to improve?

(Laughs) Everything? Except my hair. We can go back to the hair thing. The hair is pretty good.

You’re really selling yourself short in this interview. You’re saying you’re not pleasant and hard to like and difficult.

It’s been a rough few weeks, man. And I’ve spent about three days in Vegas, so my energy level is quite down.

No, there’s so much to improve. The good side of it is I’ve somewhat got a good heart. I love animals, so we’ve got that. The people I truly care about and they care about me, I try to show my appreciation in every way possible. There’s just a lot to improve on, let’s just put it that way.

12. Ryan Newman was the last interview. His question for you was if you could build any type of racetrack — oval or road course — what would be the ideal racetrack?

That would be fun. It would be definitely a road course. Just add all the famous corners you could figure out — whether it was the Corkscrew at Laguna Seca, the top of the (mountain) at Bathurst, Mulsanne Straight (at Le Mans). Just try to take all those cool corners from so many different racetracks throughout the world and just put it together and have one really badass racetrack. That’s what would be ideal.

There’s a golf course in Myrtle Beach like that, right? With the best holes in the world?

They’ve got a few golf courses set up throughout the U.S. that I know of like that. Kind of the same deal.

Do you have a question for the next interview?

If they had to be one animal, what animal would they be and why?

Tuesday Brainstorm: Fixing the stage breaks

In an attempt to find someone common ground, let’s have a little Tuesday afternoon brainstorming session.

Here’s the issue: I like the stages and the new format. The stages produce playoff bonus points for the winners (like it), give regular season points that reward consistently good drivers (like it), offer snack and bathroom breaks (like it) and bunch up the field to set up restarts at a point when the races are sometimes blah (LOVE IT).

Those are all great changes, and even the stage-haters seem to concede they like those things.

But the anti-stage people seem to be most upset about something else: Counting the caution laps during the breaks.

It’s important to hear these people. As customers and viewers, they feel ripped off. They feel cheated because by the time the next stage starts, it’s already six or seven laps into it at many tracks (and will be A LOT more this weekend at Martinsville Speedway).

The counter argument to this is the races would be a lot longer if these laps did not count. But the people who feel shorted by caution laps don’t want to hear that.

So this seems like a perception issue, and that means there’s a solution. Let’s figure it out together; we don’t have to fight about the stages!

Here’s one idea: Let’s say there were a set number of caution laps built into a stage break and THEN the next stage would start.

For example: At Fontana, the stages on Sunday were 60 laps/60 laps/80 laps.

Perhaps NASCAR could change it up to something like 55 laps/five-lap caution for stage break/55 laps/five-lap caution for stage break/80 laps.

That might make fans feel better, because the stages would start fresh — with the lap counter at zero. The only problem would be if there was a crash toward the end of a stage and NASCAR needed more time for cleanup, but fans would probably understand those rare circumstances.

Anyway, a small tweak might erase some of the negativity around the stage breaks (which is overshadowing what seems to be a very positive change overall).

Aside from this suggestion, what are some of your ideas to make the stage breaks better?

The Top Five: Breaking down the Fontana race

Each week, I’ll provide some quick analysis through a post called the Top Five — five notable storylines from the just-completed race. Today: Fontana.

Larson no loser

Holy crap, how impressive is Kyle Larson lately?

Sunday really felt like the first of many wins for Larson this season. He’s already the breakout driver of 2017, with finishes of second, second, second and first in the four non-plate races.

You can credit faster cars at Chip Ganassi Racing — and of course, that’s a major part of it — but Larson also isn’t making the type of mistakes that took him out of races earlier in his career. Remember when it seemed like he’d hit the wall at some point every time he had a good car?

Not anymore.

He also seems more willing to try different lines instead of being so committed to the running the wall. Larson made some awesome moves by hooking the bottom of the track during Sunday’s race, and that paid off in a big way at times.

So, about that new package…

I’m officially concerned about the effectiveness of the low-low downforce package.

NASCAR got lucky with late drama at Atlanta, Las Vegas and Phoenix that covered up ho-hum races. But Fontana — which got a 90% approval rating in the “Was it a good race?” Twitter poll last year — had expectations to break that trend and provide a great show from start to finish.

Unfortunately, much of the race was rather tame again until Gray Gaulding crashed with 20 laps to go. Then, much like the other non-plate races, a chaotic finish erased all thoughts of the earlier lack of action.

But that trend can’t continue all season. NASCAR wants the action to be compelling throughout the day, lest races turn into the NBA cliche, where only the last five minutes matters.

The new aero package test isn’t passing the eye test as far as compelling races. Why? I don’t know the answer, but I’d like to hear some theories.

Clint Bowyer’s extra effort

In a Saturday roundtable interview with reporters, Bowyer said he had a long phone call with crew chief Mike Bugarewicz on Friday night — something he didn’t typically do in the past.

Then, after finishing third on Sunday, Bowyer revealed he drove to Bugarewicz’s hotel room on Saturday night to pore over data and try to find ideas to fix the car, which didn’t look great in practice.

“I’ve never went to a crew chief’s hotel room,” Bowyer said. “Never done that before.”

It’s clear this opportunity really matters to Bowyer — as it should. At 37, this might be his last, best chance to resurrect his career and get back to the championship-contending driver he’s capable of being.

He’s on the right path. Sunday was his best finish at an intermediate track since July 2013 in Kentucky.  Bowyer now can head to Martinsville — one of his favorite venues — with confidence and momentum.

Weird stats after five races

Two Chevrolet drivers have won races this season — and neither are from Hendrick Motorsports.

The one Toyota winner so far isn’t from Joe Gibbs Racing. And the winner from Stewart-Haas Racing isn’t Kevin Harvick.

So yeah, if you thought Richard Childress Racing would have more wins than Hendrick and Gibbs combined after five races? Well, you’re just lying.

It’s been an odd start to the year. There have been five different winners, but six of the eight active multi-race winners from last season have yet to reach victory lane. That’s a big zero for Jimmie Johnson, Harvick, Kyle Busch, Joey Logano, Denny Hamlin and Matt Kenseth.

Yes, it’s still early, but the regular season is also roughly one-fifth complete. So how much longer is this going to last?

Painful commercials

I was proud of myself for not getting too aggravated with the commercials during Sunday’s race — the first I’d watched from home this season.

They didn’t seem to be as bad as usual. But naturally, I couldn’t make it the whole time without getting irritated.

It remains absolutely maddening to see tweets about a great battle for the lead while we at home are staring at a commercial listing the side effects for a drug named Symbicort.

By the way, some of those side effects include headaches, changes in your voice, mood changes and shaking — which coincidentally also describe the effects on me when there are too many commercials during green-flag racing.

Honestly, NOTHING about the current state of NASCAR makes me angrier or more frustrated than the commercials. It’s no wonder TV ratings are in the toilet.

No other major sport disrespects its fans like this. Even soccer figures out a way to show games — including World Cup games! — without commercial interruption (except for halftime). Most sports fans wouldn’t tolerate a broadcaster cutting away from live game action, but for some reason, NASCAR fans are just expected to shut up and deal with it.

If the TV networks need money that badly, give us a pay-per-view option with an ad-free broadcast. Would you pay $10 for a race with no ads? Personally, I would.

DraftKings Fantasy NASCAR picks for Fontana

I’m playing DraftKings this season and will be posting my picks here each week. Disclosure: If you want to play and sign up using this link, DraftKings will give my website a commission. Disclosure No. 2: I might be America’s worst daily fantasy player.

Last week’s results: Played the $0 entry Daily Free Contest with $250 payout (because of Arizona gambling restrictions) and finished around 1,800th out of 18,000. Not bad, but still won $0.

Season results: $1 wagered, $0 won in four contests.

This week’s contest: I’m in a state where I can play DraftKings again, so I’m making up for lost time by playing the $4 entry “Pedal to the Metal” contest that pays $50,000 to first and $300,000 in total prizes. Yes, please! I also entered the free $10,000 contest DraftKings is running this week because why not? It’s free.

This week’s picks:

— Joey Logano ($10,300). He didn’t get out to qualify because his car had trouble getting through inspection, so there’s massive upside for a driver starting 35th.

— Jimmie Johnson ($9,800). After wrecking in practice, Johnson had to go to a backup car and didn’t even attempt to qualify. That means last year’s winner is starting 37th. I’m not going to pass that up.

— Erik Jones ($7,700). Fastest in the first practice on Saturday and fastest for 15-lap average for both practice sessions (according to FOX, since NASCAR does not release those numbers). I’ve had him on my team almost every week, and there’s no reason to stop now.

— Jamie McMurray ($7,500). Those Chip Ganassi Racing cars are red-hot lately, and McMurray was second-fastest in 10-lap averages for final practice. You gotta ride the momentum, right?

— Austin Dillon ($7,300). Dillon was my last pick here, but my salary cap dictated I decide between drivers like him and Aric Almirola, I lean slightly his direction, though I’m a little shaky on the pick.

— Trevor Bayne ($7,200). I picked him for exactly one reason: He didn’t get to qualify and has to start 36th. I feel like the positions he could make up during the race will offset what could be a mediocre finish.

Leftover salary cap money: $0.